Microsoft Office Live Meeting 2007 Client Privacy Statement

Last updated: June 2007

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of the Microsoft® Office Live Meeting 2007 client (“Live Meeting Client”).

This disclosure focuses on features that communicate with the Internet and is not intended to be an exhaustive list. It does not apply to other online or offline Microsoft sites, products, or services. If you or your enterprise uses this product with a separate Microsoft service, such as the Microsoft Office Live Meeting service, some of the features may be substantially different from those described below. Some of the features described below may be integrated with the Microsoft service, or the Microsoft service may include additional features. For information about how Microsoft handles your privacy when using this product with a Microsoft service, please view the privacy statement for the applicable Microsoft service, such as the Microsoft Office Live Meeting Service Privacy Statement.

Collection and Use of Your Personal Information

When we need information that personally identifies you or allows us to contact you, we will explicitly ask you for it. The personal information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, Microsoft may use personal information to provide you with more effective customer service, to improve the Live Meeting Client and any related Microsoft sites, products, or services, and to make the Live Meeting Client easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the service to your particular preference or interests.

Except as described in this statement, personal information that you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Information that is collected by or sent to Microsoft may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or agents maintain facilities, and by using a Microsoft site or service, you consent to any such transfer of information outside of your country. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Microsoft may disclose personal information about you if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Microsoft; (b) protect and defend the rights of Microsoft (including enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of Microsoft employees, users of Microsoft sites, products or services, or members of the public.

Collection and Use of Information about Your Computer

This software contains Internet-enabled features that collect certain standard information from your computer (“standard computer information”) and send it to Microsoft. Standard computer information typically includes information such as your IP address, operating system version, browser version, hardware ID, which indicates the device manufacturer, device name, and version, and your regional and language settings. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each Live Meeting Client feature, software, or service listed below disclose what additional information is collected and how it is used.

Security of your information

Microsoft is committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement

We may occasionally update this privacy statement to reflect changes in our products and services and customer feedback. When we post changes, we revise the “last updated” date at the top of this statement. If there are material changes to this statement or to how Microsoft will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you believe that Microsoft has not adhered to this statement, please contact us by using our Web Form.

Microsoft Privacy - UCG
Microsoft Corporation
One Microsoft Way
Redmond, Washington, 98052-6399

Specific Features

The remainder of this document addresses the following specific features:

Content and Application Sharing

What This Feature Does: The Live Meeting Client allows you to share content and applications, such as files or open applications on your desktop, with meeting participants.

Information Collected, Processed, or Transmitted: When you enable sharing, all other meeting participants can view the content you have shared. In addition, meeting presenters can edit the content you have shared. In order to improve the performance of content viewing, some meeting content may be logged or downloaded to participants’ computer prior to their viewing content in the meeting.

Use of Information: You can use the content you share and content shared by others to collaborate with meeting participants.

Choice/Control: In order to use Content and Application Sharing, you must select or create the content to share and then navigate to the Content menu and use the Share drop-down menu. You can remove content from the meeting by right-clicking the content in the Share drop-down menu, and then clicking Remove.

Client-Side Logging

What This Feature Does: Client-side logging stores information about your Live Meeting sessions in your Temporary Folder. This information is intended to be used for troubleshooting Live Meeting Client issues that you may have.

Information Collected, Processed, or Transmitted: Meeting information, such as your unique Live Meeting identifier, the identity of meeting attendees, the URL origin of meeting content, audio state transitions, meeting start time, and meeting end time are logged to your computer. Client-side logging does not send any of this information from your computer; however, your administrator may choose to capture similar data on a server your administrator configures. See the “Server-Side Logging” section below for more information.

Use of Information: Logs can be used for troubleshooting Live Meeting Client issues you may have. They are not sent to Microsoft by the Live Meeting Client, but you can choose to send them manually.

Choice/Control: Logging is on by default and cannot be disabled. One log is created per console session, up to 10 at the same time. Each subsequent meeting on the same day is appended to the end of the log file for that day and for that session. Logs will be overwritten by newer meeting logs after one week. You can delete log files manually by removing files in the %TEMP% directory that start with “pwconsole”, “lmpub” and “bgpubmgr”.

Server-Side Logging

What This Feature Does: Server-Side Logging allows your administrator to archive Live Meeting activities, content, conversations, and usage characteristics, such as user sign-ins and conference starts and joins.

Information Collected, Processed, or Transmitted: When your administrator has enabled Server-Side Logging, the content of your Live Meetings and information about your usage of the Live Meeting Client are stored on a server your administrator configures. Information collected by Server-Side Logging will include information generated from the Live Meeting Clients of meeting participants, such as which meeting participants view slides during the presentation, questions and answers that are delivered to meeting presenters and participants, slide transitions, notes or annotations made by you and any other meeting participant, application sharing, posting of comments, and requests for prints or downloads of presentations. This information may be viewed by your administrator. None of this information is sent to Microsoft.

Use of Information: Your administrator can use this information to administer your enterprise’s use of the Live Meeting Client.

Choice/Control: Server-Side Logging is turned off by default and must be configured by an administrator. Review your organization’s data usage and monitoring policies to determine whether logging may be enabled.

Recording To My Computer

What This Feature Does: When the meeting organizer enables this feature, Recording To My Computer allows you to record your meeting, including real time audio and video "chat" between users during a Live Meeting. Recording To My Computer also logs all meeting content uploaded or authored in the meeting, such as whiteboard, Q&A, notes, text, and polls. Audio and video recording is not supported when using a Remote Desktop connection.

Information Collected, Processed, or Transmitted: If you choose to enable Recording To My Computer, the content, audio, and video from the meeting will be saved to your computer.

Use of Information: You can use this information to review the content, audio, and video of your past Live Meetings.

Choice/Control: Meeting participants’ ability to use Recording To My Computer is turned off by default and must be enabled by the meeting organizer or by your administrator. If this feature is enabled, any of the meeting participants may record the meeting. When you or another meeting participant turns recording on, a message of “Recording Started” will be broadcast to all participants, and a red recording indicator will appear in the upper left corner of the Live Meeting Client for all meeting participants.

To enable or disable Recording To My Computer when you are the meeting organizer:

  1. Click Meeting Options.

  2. In the Recording section, under Participant Recording to Their Local Computer, select one of the following options:

    • Disable recording to local computer.

    • Only presenters can record.

    • Presenters can record and presenters can allow attendees to record.

  3. Click OK.

To turn on Recording To My Computer when you are a meeting participant:

  1. In the Live Meeting Client, click the Recording menu.

  2. On the To My Computer tab, click Record.

To listen to past recordings or delete them:

  1. Click Start, click All Programs, click Microsoft Office Live Meeting 2007, and then click Microsoft Office Live Meeting Recording Manager.

  2. To play a recording, under Recent Recordings, right-click the recording you want to view, and then click Play.

  3. To delete a recording, under Recent Recordings, right-click the recording you want to delete, and then click Delete.

Microsoft Office Live Meeting Help

What This Feature Does: Microsoft Office Live Meeting Help allows you to access the most recent and up-to-date Live Meeting Help information from Microsoft Office Online.

Information Collected, Processed, or Transmitted / Use of Information: For more information about the data that is sent and how it will be used, see the Microsoft Online Privacy Statement. If you are a Microsoft Office Live Meeting Service customer, additional information can be obtained through the Microsoft Office Live Meeting Service Privacy Statement or directly at Live Meeting Services Customer Support.

Choice/Control: Use of Microsoft Office Live Meeting Help is optional.

Contact Card

What This Feature Does: The Contact Card allows you to provide meeting participants with additional information about you.

Information Collected, Processed, or Transmitted: The information you enter into the Contact Card and share will be visible to all other meeting attendees when the attendee list is visible. The information you enter into the Contact Card will be synchronized across all of your Live Meeting Clients and is made available in all meetings until you choose to disable sharing of the information in your Contact Card.

Use of Information: You can use the Contact Card to share information about yourself with other meeting participants and to find out more information about other meeting participants who have Contact Cards.

Choice/Control: Use of the Contact Card is optional. No information is included in the card by default. In order to enable or disable sharing your contact information:

  1. Click Start, click All Programs, click Microsoft Office Live Meeting 2007, and then click Microsoft Office Live Meeting 2007.

  2. On the Welcome to Microsoft Office Live Meeting page, click the menu arrow.

  3. Click Options.

  4. In the Contact card section, click the check box next to the information you want to share with other meeting participants, and then type the information.

  5. Click OK.

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