Kaizala public groups allow enterprises to expose a single channel on Kaizala where they can connect privately with a large set of Kaizala subscribers to:
share and receive information and provide updates
Create a public group
On the Kaizala management portal, from the left navigation bar, choose Public Groups, and then Create new, enter group picture and info, and click or tap Create.
After a public group is created, you can add more admins and members.
After you create a public group, you can add subscribers to the public group. After addition on subscribers, they will start to see the public groupin in Kaizala.
To add subscribers, select a public group, and click Add Subscribers. You can only add subscribers using a CSV file. This allows you to add subscribers in bulk.
On the Add Subscribers page, download the CSV template and follow the format to add your subscribers. Save your file when you're done. Not sure what CSV format is?.
Click Select File to choose the file you just saved and then click Add.
You can also invite subscribers by sending them a link that you generate. Users will click on the link to join the public group as subscribers
To invite subscribers, select a public group, and click Generate invite link.
Copy the link and send the link to the people you want to subscribe to the public group. Once they click they link they are subscribed to the public group.
Public groups are managed through Kaizala Management Portal by public group admins. Organization group admins can manage all public groups in their organization.