Interacting with attachments from the drop-down menu causes unexpected behavior

Last Updated: September 17, 2019

ISSUE

Interacting with attachments from the drop-down menu causes one of the following scenarios:

  • Drag & Drop attachment to the desktop does not work.

  • Attachment preview does not work.

  • A duplicate "Save As" prompt is shown when choosing Save As....

  • A duplicate deletion prompt is shown when selecting Remove.

  • Duplicate attachments are opened when selecting Open.

STATUS: WORKAROUND

When interacting with an attachment, use the read pane to avoid any of the above issues.

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