I thought this device included Office

Your new device includes a 30-day trial of Office 365 Home. To continue using Office after 30 days, you must buy or subscribe to Office. If you don't want to pay for Office, you can use the free word processing and email apps that came with your new device.

How do I buy Office?

On the Let's get started page, select Buy Office and follow the prompts. You can buy a one-time purchase of Office, or subscribe to Office 365. Help me choose the best Office version for me

Important: Your Office 365 trial has exclusive new features, such as ink effects in Excel, Word, or PowerPoint 2016, and IFS, MAXIFS, MINIFS functions in Excel. These Office 365-only features won't be available if you switch to a one-time purchase of Office after your trial ends. This is because one-time purchases of Office 2016 receive security and performance updates, but don't receive new features.

Where's my product key?

Your Office 365 Home trial doesn't come with a product key. If you buy a new Office 365, Office 2019, or Office 2016 product key card from a retailer, you can enter the product key on the Let's get started page.

How can I write a letter or check my email without buying Office?

Here are some options for you:

Office Online

Create, share, and collaborate from anywhere using the online versions of Word, Excel, PowerPoint, and more. All you need is a desktop browser and a Microsoft account.

Select this icon to open Word Online Select this icon to open Excel Online Select this icon to open PowerPoint Online Select this icon  to open OneNote Online

OneNote

OneNote is a digital notebook that automatically saves and syncs your notes. You'll need to create a Microsoft account to use OneNote.

  1. Press the Start button Windows Start button in Windows 8 and Windows 10 on the lower-left corner of your screen.

  2. Type OneNote, and then select the OneNote icon.

WordPad

WordPad is a basic word processor that's included with Windows 10.

  1. Press the Start button Windows Start button in Windows 8 and Windows 10 on the lower-left corner of your screen.

  2. Type WordPad, and then select the WordPad icon.

Mail

Mail is an email app that's included with Windows 10.

  1. Press the Start button Windows Start button in Windows 8 and Windows 10 on the lower-left corner of your screen.

  2. Type Mail, and then select the Mail icon.

I already own Office

If you already have Office 2013, Office 2010, or Office 2007, you can uninstall the Office 365 Home trial, and then install your own version of Office. You can't use product keys for older version of Office to activate Office 365 Home on your new device.

Here's how to install your own version of Office:

You can also uninstall Office 365 on this PC and then download Office with your product key by using our Virtual support agent (English only).

What happens if I don't buy Office?

If you close the Let's get started screen, you can use Office for a few days, but eventually Office becomes unlicensed, and all editing features are disabled. You'll see the following errors in a red or yellow banner across the top of your Office app:

  • "PRODUCT NOTICE Word hasn't been activated. To keep using Word without interruption, activate before <date>"

  • "PRODUCT NOTICE Most of the features of Word have been disabled because it hasn't been activated."

To use Office for 30 days, you can start your trial subscription of Office 365 Home. When the trial ends, you'll need to renew your Office 365 Home subscription, or buy a one-time purchase of Office.

If you don't buy or subscribe to Office after your trial ends, you'll see these errors:

  • "RENEW YOUR SUBSCRIPTION To keep using your Office applications without interruption, please renew by <date>"

  • "SUBSCRIPTION EXPIRED To keep using Word without interruption, please reactivate now."

I know I bought Office with this device

If you start Office before Windows has been activated, your Office purchase might not be detected. For help, see An error occurs when you activate pre-install Office on a new PC.

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