Office
Sign in

How to Pause and Resume sync in OneDrive

OneDrive will automatically pause when a Windows PC enters battery saver mode, but if you want to stop syncing because you are on a metered or slow internet connection, you can Pause and Resume your sync.

Pausing and Resuming can also help if OneDrive status displays "Processing changes" for a long time.

To Pause syncing

  1. Select the white or blue OneDrive cloud icon in the notification area, at the far right of the taskbar.

    OneDrive SyncClient with blue cloud and white cloud icons

    Note: You might need to click the Show hidden icons arrow The Show hidden icons button. next to the notification area to see the OneDrive icon. If the icon doesn't appear in the notification area, OneDrive might not be running. Select Start, type OneDrive in the search box, and then select OneDrive in the search results.

  2. In the activity center, select More > Pause syncing...

    Screenshot of getting to OneDrive Settings

  3. Choose how long you wish to pause for: 2, 8 or 24 hours and check that the white or blue OneDrive cloud icons in the notification area show Paused.

    Note: If you have both OneDrive and OneDrive for Business, you can pause and resume them independently.

To Resume syncing

Syncing will resume automatically after the Pause time has finished, or you can manually Resume syncing at any time.

  1. Tap the paused OneDrive icon in the notification area:

  2. In the activity center, select More again and select Resume syncing or just tap the pause button to get going again:

    OneDrive paused button

Learn more

More fixes for recent OneDrive issues

Need more help?

Online

Get online help
See more support pages for OneDrive or OneDrive for Business Help.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team.

Office 365 community forums

Ask the community
Get help from experts in our OneDrive for Business community forum.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×