How to access OneDrive settings

How to access OneDrive settings

Different versions of OneDrive offer different settings: the OneDrive sync app settings enable you to change how files and folders sync to your computer; the OneDrive store app settings only offer Reset and Dark mode; and the OneDrive mobile app settings include Personal Vault and camera upload.

Tip: Not sure which version of OneDrive you are using? Read Which OneDrive app do I have?

To open OneDrive settings:

  1. Click or tap the OneDrive icon in the notification area to open the activity center. 

    Tip: The OneDrive activity center helps you find lost or missing files and resolve sync failures. (Any sync failures will show up in the activity center, with suggestions how to resolve the problem.) The activity center is also where you can see all recent uploads and downloads, and where the file was synced to. 

  2. Select More ... to access the activity center menu options including Pause sync and Unlock Personal Vault.

  3. Select Settings from the menu.

    Note: If you have both OneDrive and OneDrive for Business set up on your computer, the activity center, settings, accounts, and pause menus are accessed in the same way, but a change in one does not affect the other.

Click to expand a section below to learn more.

  • Settings

    • General settings control how the OneDrive app behaves when you sign in, are using battery only, or are using a metered network such as a mobile hotspot.

    • You can turn on or turn off Notifications for some events.

    • Turn Files on Demand on or off to save space on your computer. All files are visible, but you need to be online to open them. Learn more about how to get the most out of Files on Demand for Windows 10 and Mac 10.14 or newer.

  • Account

    • The account tab shows how much storage each account has used. You can also add another account, but note that you can only have one personal account active on each computer.

    • You can also choose folders to be synced to your computer. For example, this allows you to have your entire holiday photos online, but only show and sync the last year's collection to your computer. Learn more about Choose folders.

  • Backup

    • Manage backup lets you include Important PC Folders to your OneDrive collection. Your Desktop, Documents and Pictures folders may not be automatically part of your OneDrive.

    • OneDrive personal users can also include Photos and videos and Screenshots folders to your OneDrive collection.

  • Network

    • The Upload and Download rates can be adjusted if you want to apply a "speed limit". Business customers may have a limit imposed by your IT Admin.

  • Office

    • File collaboration controls the sync direction of your files and enables you to work on files with other people at the same time.

  • About

    • More info has links to all the OneDrive support pages

    • About offers you a chance to get pre-release versions of OneDrive. Clicking the version number will show you the OneDrive release notes.

    • Quoting your unique OneDrive Device ID when contacting support helps support agents help you more efficiently.

Tip: If you have both OneDrive and OneDrive for Business set up on your computer, the activity center, settings, accounts, and pause menus are accessed in the same way, but note that a change in one does not affect the other. 

  1. Click or tap the white or blue OneDrive cloud icon.

  2. Click or tap More ... to access more options, then select Pause syncing and select the time duration you want to pause syncing, or Resume syncing. For more information, refer to How to Pause and Resume sync in OneDrive.

  1. Click or tap the white or blue OneDrive cloud icon.

  2. Click or tap the More ... to access more options, then select Close OneDrive.

If the icon doesn't appear in the notification area, OneDrive might not be running. Click Start, type OneDrive in the search box, and then click OneDrive in the search results. If you're using a PC, you might need to click the Show hidden icons arrow  The Show hidden icons button. next to the notification area to see the OneDrive icons.

If you still don't see a OneDrive icon, check Which OneDrive app do I have?

To open the OneDrive store app settings:

  1. Click or tap More ... to access more options

  2. Select Settings from the menu which appears. Options available are:

To open the OneDrive mobile app settings:

  1. Select the Me icon  Person icon in OneDrive app for iOS (Android) or your Profile picture (iOS)

  2. Tap Settings and choose from:

    • Accounts (you can only have one Personal account active)

    • Options includes turning camera roll on or off, notification settings, device security, and Personal Vault settings.

    • About has links to more support articles.

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team.

To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.

OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Tips
Letting us know your location may help us resolve your issue more quickly.

All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.

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