Get help with the Outlook.com beta

If you're having problems with the Outlook.com beta, these quick solutions might help. For detailed help with email, contacts, and tasks, see Get more help with the Outlook.com beta later in the article.

Change your settings

To change your settings, select Settings . To quickly change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com.

A screenshot of the Settings button

Turn off Focused Inbox

If you don't want to sort your messages into Focused and Other, in Quick settings, turn the toggle off.

Show or hide the Reading pane

In Quick settings, under Reading pane, choose Show on the right, Show on the bottom, or Hide.

Customize or turn off Conversation view

In Quick settings, under Conversation view, choose whether you want the newest messages to appear at the bottom or top of the thread. If you don't want your messages to be organized by conversation, select Off.

Change your password

  1. At the top right corner, select your name or account picture.

    A screenshot of the Account button

  2. Select View account > Change password.

Attach an email message to another message

  1. In the message list, select the message you want to attach.

  2. Drag the message into the message compose pane.

  3. Position the mouse below the subject line and release it.

  4. The message should be attached.

Find an attachment in a message in Conversation view

In the beta, the default mode for viewing messages is Conversation view. In this view, an email thread can include many items. If any item has an attachment associated with it, a paper clip icon appears next to that item in the message list.

To find the item with the attachment, scan the list of items in the thread. Look for the item with the paper clip next to it.

Create a calendar event

Currently, you can't create a meeting in the beta. However, you can create a calendar event.

  1. At the bottom of the page, select Calendar.

    A screenshot of the Calendar button

  2. At the top of the page, select New.

  3. Enter the details for your event, and select Save.

Leave the beta

At the top right corner, select the toggle next to Outlook beta and turn it off.

A screenshot of the Preview next toggle switched on

Get more help with the Outlook.com beta

See Also

Learn about the Outlook.com beta

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×