Last Updated: March 14, 2018
ISSUE
After installing the March 13, 2018, update for Word 2016 (KB4011730), you may not be able to open or save Word documents.
This issue occurs only for those who receive Office 2016 updates using Windows Installer technology (MSI). If you have a Click-to-Run edition of Office, such as Microsoft 365 Personal, you won't encounter this issue.
STATUS: WORKAROUND
We are aware of this issue and working on a fix. In the meantime, you may be able to workaround this issue by installing the March 6, 2018, update for Office 2016 (KB4018295).
More Resources
Ask the experts
Connect with experts, discuss the latest Word news, updates, and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Word users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
