Frequently Asked Questions about Sway

Frequently Asked Questions about Sway

Important: As of mid-December 2018, the Sway iOS app will be retired. If you created any Sways in the iOS app prior to this date, you will still be able to open and edit them in or Sway for Windows 10.

What are the system requirements for Sway?

For details about supported browsers and available Sway apps, see Sway system requirements.

How do I access Sway on the Web?

In your Web browser, visit and then sign in using your work or school account, or your Microsoft account.

You already have a Microsoft account if you use any of these services:

  • (including any Hotmail or email address)

  • OneDrive

  • Xbox LIVE

  • MSN

  • Office for home product

If you don’t already have a Microsoft account, click here to sign up for free.

You can also access Sway from the home page by clicking the Sway tile in the middle of the page, or on the menu in the upper left corner of your screen.

Where can I download the Sway app?

You can download our free Sway app for your Windows 10 device or your iPhone from the following locations:

What devices support Sway?

Sway on the Web is best experienced when using Microsoft Edge, Internet Explorer 11, Firefox 17 or later, Chrome 23 or later, and Safari 6 or later. Viewing a Sway on the Web works at any screen resolution, but creating and editing a Sway requires a minimum screen width of 600 pixels or larger.

Creating, editing, and viewing a Sway using the Sway app for iPhone requires at a minimum an iPhone 4s or later, running Apple iOS 8 or later.

Can I create a Sway in another language?

Sway is currently available in 67 languages:

Afrikaans, Albanian, Amharic, Arabic, Azerbaijani, Bangla, Basque, Belarusian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (United States), English (United Kingdom), Estonian, Filipino, Finnish, French (Canada), French (France), Galician, German, Greek, Hausa (Latin), Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Khmer, KiSwahili, Korean, Lao, Latvian, Lithuanian, Macedonian, Malayalam, Malay, Norwegian, Persian, Polish, Portuguese, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish (Mexico), Spanish (Spain), Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Uzbek (Latin), and Vietnamese.

Sway is available in these languages for both consumers and Office 365 business and education plans.

Can I download a Sway?

Sway requires an Internet connection and needs to remain online to manage the layout of your content. In case you want to store an offline copy of your content, you can export your Sway content to Word or PDF.

Can I print a Sway?

Yes, you can print your Sway content.

How can I provide feedback or feature requests for Sway?

We love hearing from you! Please send your feedback and feature requests to us here:

My question isn’t answered here. What can I do?

If you need additional assistance with Sway, please try any of the following:

  • Visit the Sway UserVoice site to share your ideas and suggestions for how we might improve Sway. You can also vote on ideas already submitted by others.

  • View and post questions in the Sway Community forums to get free technical assistance from experienced Sway users and members of the Sway product team.

  • Visit the Answer Desk for a list of additional Support options.

See Also

Privacy settings in Sway

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