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Cause: Documents that are created in other word-processing applications can contain fonts that are not installed on your computer. If you open a document that contains a font that is not installed on your computer, Word substitutes an available font.
Solution: Use fonts that are common on most computers.
Fonts such as Times New Roman and Arial are available on most computers. If you use these fonts in your document, you increase the probability that the fonts will look the same on other computers.
Solution: Open Font Book and make sure that the font isn't disabled.
The Font Book application is installed with Mac OS X and is located in the Applications folder. For more information about Font Book, see Font Book Help.
Solution: Install the missing font.
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Drag the font into /Library/Fonts on your computer.
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Close and reopen Word, and then reopen the document.
Solution: Specify which font Word uses for substitution.
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On the Format menu, click Font Substitution.
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Under Font substitutions, select the font that you want to replace.
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On the Substituted font pop-up menu, click the font that you want to use for the substitution.
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On the Word menu, click Preferences.
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Under Output and Sharing, click Compatibility
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Click Font Substitution.
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Under Font substitutions, select the font that you want to replace.
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On the Substituted font pop-up menu, click the font that you want to use for the substitution.
