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Fixes or workarounds for recent issues in PowerPoint for Windows

Last updated: May 2018

Note: Go to the older issues that have been fixed section in this article if you can't find the issue you're looking for in the crashes and slow performance or features and add-ins sections.

PowerPoint crashes and slow performance

Issues affecting PowerPoint features and add-ins

Last updated: May 25, 2018

ISSUE

You may experience various issues, such as text not appearing until after hitting Enter, underline continuing to appear after removing it and flickering screens, when switching and using an edit language.

STATUS: FIXED

For the most recent information on this issue, go to Problems with text, underline, and flickering screens when using Office edit languages.

Last updated: January 11, 2018

ISSUE

If you recently installed an update and have McAfee antivirus installed on your PC, you may experience problems editing chart data in PowerPoint or Word.

STATUS: FIXED

This issue has been addressed in McAfee's WebAdvisor release 4.0.7.148. To fix this issue, please update the McAfee antivirus to the latest version.

Last updated: October 20, 2017

ISSUE

The "Run Programs" Custom Action is now disabled by default to limit security vulnerabilities.

STATUS: WORKAROUND

For the most recent workaround steps, go to "Run Programs" custom action is disabled in PowerPoint 2016.

Last updated: October 13, 2017

ISSUE

When using the trial version of Office 365, every time you open an Office file, the latest version of the application gets automatically set as the default application for Word, Excel, or PowerPoint in all versions of Windows. For example, if you have Excel 2013 installed and are also running Office 365 trial version, then the workbook will open in Excel 2016.

STATUS: WORKAROUND

We recommend using Office365 for the latest features. However, you may uninstall the trial version so that we open files with the version of Excel you installed.

Last updated: February 5, 2018

ISSUE

AutoSave is no longer available or appearing in the Office toolbar in Office 2016 Version 1707 (Build 8326.2058) or higher.

STATUS: FIXED

For Excel: This issue is now fixed in Version 1708 (Build 8431.2094). To get the update immediately, open Excel and choose File > Account > Update Options > Update Now.

For Word: This issue is now fixed in Version 1711 (Build 8730.2122). To get the update immediately, open Word and choose File > Account > Update Options > Update Now.

Last updated: March 19, 2018

ISSUE

When you add metadata in the Document Properties in your Office file—either via the File > Info or in the Save As dialog—the properties are visible in Office. However, when viewing the same file in Windows File Explorer, the properties are not shown.

Adding metadata in File > Info

Office Document Properties - File > Info Panel

Adding metadata in Save As dialog

Office Document Properties - Save As Dialog

Metadata/properties not shown in File Explorer

Office Document Properties in Windows File Explorer

STATUS: FIXED

This issue has been fixed in an update. To get the latest update immediately, open an Office app, and choose File > Account > Update Options > Update Now

Last updated: April 5, 2018

ISSUE

When inserting an icon or a picture via Insert > Icons or Insert > Pictures, you receive the following error message:

An error occurred while importing this file. http://hubblecontent.osi.office.net/ContentSVC/Content/Download?provider=MicrosoftIcon&FileName=[icon].svg

STATUS: FIXED

This issue is fixed in Monthly Channel Version 1803 (Build 9126.2116) or greater. To get the latest update immediately, open an Office app and choose File > Account > Update Options > Update Now.

Changed functionality, blocked or discontinued features

Older issues that have been fixed

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