Error 0x8A010101 when activating Office 2016 for Mac

If you're trying to activate Office 2016 for Mac and receiving "Error Code: 0x8A010101," follow the steps below.

Note: Are you receiving this error for Office for Mac 2011? See Error 0x8a010101 when you try to activate Office for Mac 2011 instead.

Sign in with your Microsoft Account.

  • Make sure you're using the correct Microsoft Account that is associated with an active Office 365 subscription.

  • Double check to make sure you're activating Office 2016 for Mac and not Office for Mac 2011.

  • If you're accidentally trying to activate 2011 instead of 2016, uninstall Office for Mac 2011.

    Then download and install Office 2016 for Mac. You'll activate by signing in with your Office 365 account.

Sign in to activate Word 2016 for Mac

The sign in screen for Office 2016 for Mac should look something like this.

Still not working? Your Product Key may be invalid.

If you purchased your product key from anywhere other than an official Microsoft store or partner, your product key may be invalid.

Note: MSDN product keys are not valid for activating a retail Office suite.

To get Office 2016 for Mac, you can subscribe to Office 365 or buy a one-time purchase here.

Contact Support.

This article is updated based on your feedback. If you still need help activating Office 2016 for Mac, tell us about your issue in detail by leaving us a comment below.

You can also contact Microsoft support.

See Also

Download and install Office 365 or Office 2016 on your PC or Mac

Activate Office 2016 for Mac

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