Create an Outlook profile

A profile is a critical part of your Outlook experience. The profile consists of the accounts, data files, and settings that specify where your email messages are saved. To create a new profile, do the following:

  1. Exit Outlook, and then do one of the following:

    • Choose Start > Control Panel > Mail.


    • Choose Start and in the Search programs and files box, type Control Panel, and then choose Mail.


    • Open the Control Panel, and in the Search box at the top of window, type Mail.

      Mail Setup - Outlook dialog box that is accessed through Mail settings in the Control Panel

    Note: There are different paths you can take to get to Mail settings in the Windows Control Panel. The path you take might depend on which Windows operating system you're using, and which version of Outlook is installed.

  2. Choose Show Profiles > Add.

  3. In the Profile Name box, type a name for the profile, and then choose OK.

You can add more (non-Exchange) mail accounts to your profile, like Gmail or Or you can change options for your account’s data files. See Edit an Outlook profile to learn how.

If you need to switch to an old Outlook profile on the same PC in order to copy data from it, you can follow the steps in the Switch to another Outlook email profile article.

See Also

Change my photo

Add an email account to Outlook

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.