Can’t find an invitation to share Office 365 Home

If the person you invited to share your Office 365 Home subscription didn’t get the invitation, try the following:

  • Confirm that you used their preferred email address.

  • Ask them to check their junk mail folder for a message with “Office 365” in the subject. The message will be sent from "Account No Reply" (maccount@microsoft.com).

If they can’t find the invitation, you can send it again.

If the person you shared your subscription with can't remember their Microsoft Account or password, ask them to readI can't remember the account or password I use with Office.

If the person you shared your subscription with already accepted the invitation and just wants to install Office on another device, they don’t need another invitation. They just need to go to their Microsoft account, Installs page.

Do you need to send them an invitation again?

See Also

Share your Office 365 Home subscription with up to four people

Install Office on your PC or Mac

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

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