Call forwarding and simultaneous ring in Teams

Call forwarding and simultaneous ring in Teams

You can forward calls to another number or Teams member, or ring another number at the same time as your work number.

Set up call forwarding

To start forwarding your calls, click your profile picture at the top of Teams, then select Settings > Calls. Under Call answering rules, choose Calls don't ring me, and then select where you want your forwarded calls to go.

Tip: You can always set up a delegate to forward your calls to.

Call answering and forwarding rules

Note: If you don't see any options for call forwarding in your settings, that's because you don't have an Enterprise Voice license.

Set up simultaneous ring

If you want your incoming calls to ring you and someone else (such as a delegate) at the same time, you can set that up in Teams. Click your profile picture at the top of the app, then click Settings > Calls. Under Call answering rules, select Calls ring me. Then click Also ring and select where else you want your calls to ring.

Note: If you don't see any options for simultaneous ring in your settings, that's because you don't have an Enterprise Voice license.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×