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Basic tasks using a screen reader with email in Outlook

This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Use new Outlook with your keyboard and a screen reader to do the essential basic tasks with Mail. We have tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You can create and send new emails, read and reply to received emails, search emails, work with attachments, and more.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft 365.

  • This topic assumes that the Reading pane is off.

  • With NVDA, when you are in a text box, you might need to switch to focus mode manually to be able to type text. 

In this topic

Read and reply to, or forward an email

Use your screen reader and keyboard shortcuts to read and respond to emails. You hear a sound when a new email has arrived.

Tip: It is easier to navigate the messages if you do not use the Conversation view. For instructions, go to Toggle off the conversation view.

Read an email

Navigate to an email in the message list in Mail, and hear your screen reader read the email and its details.

Note: The reading pane must be off before you follow these instructions. For instructions, go to Toggle off the reading pane.

  1. In the Mail main view, press F6 or Shift+F6 until you hear: “Message list.”

  2. Press the Down or Up arrow key until you find the email you want, and then press Enter to open the message in the content pane.

  3. To read through the whole email, with Narrator, press the SR key+Tab. With JAWS and NVDA, press the SR key+Down arrow key. To stop reading, press Ctrl. To close the email and return to the message list, press Esc.

Reply to an email

Use your screen reader to promptly respond to your emails in Outlook.

  1. In an email or when on an email on the message list, press Ctrl+R. If you want to reply to all, press Ctrl+Shift+R. You hear: "Message body."

  2. Type your reply.

  3. To send the email, press Ctrl+Enter.

Forward an email

You can easily forward an email using keyboard shortcuts and your screen reader.

  1. In an email or when on an email on the message list, press Ctrl+F. You hear: "To, edit." The focus is on the To field of the email.

  2. Type the name or email address of the recipient. When you start writing, Outlook offers you matching suggestions. To browse the suggestions, press the Down arrow key. If you find the right persons among the suggestions, press Enter to add them to the To field.

  3. Press the Tab key until you hear: "Message body."

  4. Type your message.

  5. To send the email, press Ctrl+Enter.

Create and send an email

Let your screen reader help you create a new email and get your message out there.

  1. In the Mail main view, press Ctrl+N. With Narrator, you hear: "Outlook window, To, edit." With JAWS and NVDA, you hear: "New mail." The focus is on the To field of the new email.

  2. Type the name or email address of the recipient. When you start writing, Outlook offers you matching suggestions. To browse the suggestions, press the Down arrow key. If you find the right persons among the suggestions, press Enter to add them to the To field.

  3. If you want to send a copy of the email to someone, press the Tab key once. You hear: "Cc, edit." Type the email address of the copy recipient.

  4. Press the Tab key once. You hear: "Add a subject." Type a subject for the email.

  5. Press the Tab key once. You hear: "Message body."

  6. Type your message.

  7. To send the email, press Ctrl+Enter.

Search for an email

Waste no time digging through lists or archives for that important email. Use search to quickly find what you're looking for.

  1. In the Mail main view, press Ctrl+E. With Narrator, you hear: "Banner, Search, edit." With JAWS, you hear: "Search, edit." With NVDA, you hear: "Banner landmark, Search landmark."

  2. Type your search words, and then press Enter. The search results are displayed.

  3. To navigate to the search results, press the Tab key until you hear: "Message list, no item selected."

  4. Use the Down and Up arrow keys to browse the list. You hear the results as you move in the list.

  5. To clear the search words and return to the Mail main view, press F6 until you hear "Mail toggle, button," press Shift+Tab until you hear "Exit search, button," and then press Enter.

Add attachments

You can send files like resumes, newsletters, or cute kitty cat pics as copies or as OneDrive files.

Add a file as a OneDrive link

  1. When you're composing a new mail, press F6 to go to the ribbon tab. You hear the currently selected tab.

  2. Press the Right arrow key until you hear: "Insert tab."

  3. Press the Tab key once. You hear: "Attach file, button." Press Enter.

  4. Press the Down arrow key until you hear "Browse cloud locations," and then press Enter. The focus is on your OneDrive Recent folder. To change to a different folder, press Shift+Tab until you hear "Select files from," and then use the Down and Up arrow keys to browse the folders. Press Enter to select.

  5. In the file list, press the Up or Down arrow key until you hear the file you want to attach, and then press Enter.

    The link to the OneDrive file is added to the message.

Add a local file from your computer

  1. When you're composing a new mail, press F6 to go to the ribbon tab. You hear the currently selected tab. 

  2. Press the Right arrow key until you hear: "Insert tab."

  3. Press the Tab key once. You hear: “Attach file, button.” Press Enter.

  4. Press the Down arrow key until you hear "Browse this computer," and then press Enter. The Windows Open file dialog box opens.

  5. Use the Tab key and arrow keys to navigate to the file you want to attach, and press Enter.

Print an email

You can print your email on paper or to a file.

Note: This does not work with JAWS or NVDA.

  1. In the reading pane, on the email, press the Tab key until you hear: "Message actions menu bar, report message."

  2. Press the Right arrow key until you hear "More Mail actions," and then press Enter.

  3. Press the Down arrow key until you hear "Print, menu item," and then press Enter. The print preview window opens.

  4. In the print preview window, press the Tab key until you hear "Print, menu item," and then press Enter. The Print dialog box opens.

  5. Select the printing options. To navigate between the options, press the Tab key. To expand option menus, press Spacebar. To move between radio buttons, use the Down and Up arrow keys. To select an option, press Enter.

  6. To print, press the Tab key until you hear “Print button,” and then press Enter.

Modify Outlook settings

Toggle off the Conversation view

It is easier to navigate the messages if you do not use the Conversation view.

  1. Press the Tab key or Shift+Tab until you hear "Settings," and then press Enter to open the Settings pane.

  2. Press the Tab key once to get to the Settings pane and then do one of the following:

    • With Narrator or JAWS, press the Down arrow key until you hear "Show each message separately," followed by the currently selected option.

    • With NVDA, press the Down arrow key until you hear "Group into conversations," and then press the Down arrow key one more time to move to the radio button for the Show each message separately setting.

  3. If the Show each message separately setting is not selected, press Spacebar to select it.

  4. Press Esc to close the Settings pane.

Toggle off the reading pane

The instructions in this topic assume that the Reading pane is off.

  1. Press the Tab key or Shift+Tab until you hear "Settings," and then press Enter to open the Settings pane.

  2. Press the Tab key once to get to the Settings pane and then press the Down arrow key until you hear: "Reading pane."

  3. Do one of the following:

    • With Narrator and JAWS, press the Down arrow key until you hear "Hide, radio button," followed by the currently selected option.

    • With NVDA, press the Down arrow key until you hear "Show on the button," and then press the Down arrow key one more time to move to the radio button for the Hide setting.

  4. If the Reading pane setting is not selected, press Spacebar to select it.

  5. Press Esc to close the Settings pane.

Use Dark mode

If you are using Outlook in a dark room, using the Dark mode puts less strain on your eyes.

  1. In the Mail main view, press the Tab key or Shift+Tab until you hear "Settings," and then press Enter to open the Settings pane.

  2. Press the Tab key once to get to the Settings pane.

  3. With Narrator and JAWS, press the Down arrow key until you hear "Options, dark mode," followed by the state of the switch. With NVDA, press the Down arrow key until you hear "Heading level three, dark mode," and then press the Down arrow key one more time to go to Dark mode switch. Press Enter to toggle the mode on or off.

  4. To close the Settings pane, press Esc.

See also

Use a screen reader to check spelling and grammar in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Keyboard shortcuts for Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

Use the email in Outlook with your keyboard and a screen reader to do the essential basic tasks. We've tested it with Narrator, JAWS, and NVDA, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You can create and send new emails, read and reply to received emails, search, filter, and print emails, work with attachments, and more.

Notes: 

In this topic

Read and reply to, or forward email

Use your screen reader and keyboard shortcuts to read and respond to emails. You hear a sound when a new email has arrived.

Open and read an email

  1. In Inbox, press the Tab key or Shift+Tab until you hear the first mail in the message list. Your screen reader indicates if the email is unread, then announces the sender, subject, and received date and time.

    • To browse the message list, press the Up or Down arrow key.

    • To open an email, press Enter.

    • To read the email from top to bottom, press the SR key+Ctrl+R.

    • To stop reading, press Ctrl.

    • To move to the next email, press Alt+5.

    • To move to the previous email, press Alt+4.

  2. When you are finished reading the email, to return to Inbox, press Esc.

Reply to an email

  1. In an email or on an email in Inbox, do one of the following:

    • To reply to just the original sender, press Ctrl+R. You hear "Re," followed by the message subject.

    • If the message has multiple recipients and you want to reply to all, press Ctrl+Shift+R.

  2. A new email opens with the same subject and set to reply to either just the sender or everyone included in the original email. The focus is on the body of the message. Type your message.

  3. When you are finished composing the message, press Alt+S to send the email.

Forward an email

  1. In an email or on an email in Inbox, press Ctrl+F. You hear "Forward," followed by the message subject.

  2. The focus is on the To field. Type the names of the recipients.

  3. If you want to include a message, press the Tab key until you hear "Forward," followed by the message subject, and "Message editing," and then type your message.

  4. When you are finished composing the message, press Alt+S to send the email.

Create and send email

  1. In Inbox, press Ctrl+N. You hear "Untitled, message," followed by the message format, and "Window, To, editing."

  2. The focus is on the To field. Type the names of the recipients.

  3. To send a copy, press the Tab key. You hear: "Cc, edit." Type the names of contacts who receive a copy.

  4. To send a hidden copy, press the Tab key. You hear: "Bcc, edit." Type the names of contacts who receive a copy.

    If you don't hear "Bcc, edit," the Bcc field is hidden. To unhide it, press Alt+P, B.

  5. To add a subject for the email, press the Tab key until you hear "Subject, edit," and then type your message.

  6. To add your message, press the Tab key until you hear the subject of the email, followed by "Message, editing," and then type your message.

  7. When you are finished composing the message, press Alt+S to send the email.

Work with Focused inbox

Focus on the emails that matter the most to you. By default, Outlook creates a Focused inbox and an Other inbox. Your most important emails are sorted into the Focused inbox while the rest remain easily accessible, but out of the way, in the Other inbox.

Switch between the Focused and Other inboxes

By default, Outlook opens the Focused inbox.

  1. In Inbox, press Shift+Tab until you hear "Other button," and then press Enter.

  2. To move back to the Focused inbox, press Shift+Tab until you hear: "Focused button." To select, press Enter.

Move an email from the Other inbox to the Focused inbox

  1. In your Other inbox, navigate to the email you want to move to the Focused inbox.

  2. To move the email, press Shift+F10, V.

Hide the Focused inbox

You can hide the Focused inbox and work with a single list of messages.

  1. To check if the Focused inbox is shown or already hidden, press F6 until you reach the contents of your inbox.

  2. Press Shift+Tab until you hear "Sort, arrange, or filter messages, button," then press Shift+Tab once. If you hear "Other," the Focused inbox is already hidden. If not, press Alt+V, W to hide it.

Use search and filter to find email

Waste no time excavating through lists or archives for that important email. Use search and filter to quickly find what you're looking for.

Search for an email

  1. In Inbox, press Ctrl+E. The focus moves to the Search text field. You hear: "Search, edit box."

  2. To change the folder which you want to search, press Shift+Tab until you hear "Current mailbox," and then press Spacebar. Press the Down arrow key until you hear the option you want, and then press Spacebar.

  3. Type your search words.

  4. To browse through the suggestions, press the Down arrow key. To select a suggestion, press Enter. The search results are displayed in the message list.

  5. Press the Tab key until you hear the first message. To browse through the list, press the Down arrow key. To open an email, press Enter.

  6. To clear the search results list, press Esc.

    To return to Inbox from an open email and clear the search results list, press Esc twice.

Use a filter to find an email

  1. In the Inbox, press Alt+H, L. The focus moves to the first item in the filter options list.

  2. Press the Down arrow key until you hear the option you want, and then press Enter. You hear either "No results found," or "Found," followed by the number of emails matching the filter.

  3. To move to the list of emails matching the filter, press the Tab key until you hear the  first message. To browse through the list, press the Down arrow key. To open an email, press Enter.

  4. To clear the results list and the filter, press Esc.

    To return to Inbox from an open email and clear the search results list, press Esc twice.

Open or add attachments

You can open and add attachments in your emails in Outlook.

Open attachments

When you receive an email, your screen reader announces if the email has attachments and the number of attached files.

  1. Open an email with an attachment. The focus is on the message body.

  2. Press Shift+Tab until you hear the attachment details, including the file name and type.

  3. To open the attachment, press Enter. The file opens in a compatible application.

Add attachments

You can send files like resumes, newsletters, or pictures as copies or as OneDrive files.

  1. In an email, press Alt+N, A, F. A context menu opens.

  2. Do one of the following:

    • To attach a recent file, press the Down arrow key until you hear the file, and then press Enter.

    • To attach a file from a web location, press W. You hear the first online location, for example, "OneDrive." To select, press Enter. The Insert File dialog box opens. Press the Tab key and the arrow keys until you hear the file you want, and then press Alt+S.

    • To attach a file from local storage, for example, your hard drive, press B. The Insert File dialog box opens. Press the Tab key and the arrow keys until you hear the file you want, and then press Alt+S.

Print an email

You can print your email on paper or to a file.

  1. In an email or on an email in Inbox, press Ctrl+P. The Print dialog box opens.

  2. To print using the default settings, press Alt+P, P.

Turn visual or audio notifications on or off

Sound or visual effects can notify you when a new email message arrives. If you need to work uninterrupted, you can turn the notifications off.

  1. In Inbox, press Alt+F, T. The Outlook Options window opens, the focus is on the General tab.

  2. Press M. The Mail tab opens.

  3. Press the Tab key, and then press P. You hear "Play a sound, checkbox," followed by either: "Checked" or "Unchecked." To select or deselect this option, press Spacebar.

  4. To go through the other notification options, press the Tab key. To select or deselect an option, press Spacebar. When you hear "Conversation clean up," there are no more notification options to select.

  5. To confirm your selections and exit the Outlook Options window, press the Tab key until you hear "OK button," and then press Enter.

See also

Use a screen reader to format text in your email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Keyboard shortcuts for Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

Use the email in Outlook for Mac with VoiceOver, the built-in macOS screen reader, to do the essential basic tasks. You can create and send new emails, read and reply to received emails, search, filter, and print emails, work with attachments, and more.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • This topic assumes that you are using the built-in macOS screen reader, VoiceOver. To learn more about using VoiceOver, go to VoiceOver Getting Started Guide.

In this topic

Read and reply to or forward an email

Read an email

By default, the Outlook app lists emails with the newest first.

  1. In Outlook, press Command+1 to open the Mail main view. In the Mail view, to move the focus to the message list, press the Tab key until you hear the sender and subject of the first message in the message list.

  2. To browse the message list, press the Down arrow key to go to the next message, or the Up arrow key to go to the previous message.

  3. VoiceOver reads info about the emails in your Inbox as you move. You hear, for example, the following:

    • The name of the sender

    • The subject of the email

    • The sending date

    • If there are attachments

  4. To open a single email or an email conversation with several messages, press Command+O. The message window opens, and you hear: "Now in <message subject>."

  5. To read an email or messages in a conversation, press the Right or Left arrow keys. VoiceOver reads the message fields as you move.

  6. When you are finished, to close the message window, press Command+W. The message windows closes and the focus moves to the Inbox message list.

Read an email from the Notification Center

Go to the Notification Center on your Mac to read the most recent emails from Outlook.

  1. To go to the menu extras in the menu bar, press Control+Option+M, M. You hear: "Menu Extras."

  2. To go to the Notification Center, press the Right arrow key until you hear "Notification center, menu extra," and then press Control+Option+Spacebar.

  3. To go to Notifications in the Notification Center, press Control+Option+Right or Left arrow key until you hear "Notifications, radio button," and then press Control+Option+Shift+Down arrow key.

  4. To browse the notifications list, press the Right or Left arrow key. As you land in an Outlook notification, VoiceOver reads the notification as "Microsoft Outlook," followed by the message time, subject, sender, and the message body. To open the email, press Return.

Reply to an email

  1. In an email message, do one of the following:

    • To reply to the sender of the message, press Command+R.

    • To reply to all, press Shift+Command+R.

  2. A new email opens with the same subject and set to reply to either just the sender or everyone included in the original email. The focus is on the body of the message. Type your message.

  3. When you are finished composing the message, to send the email, press Command+Return.

Forward an email

  1. In an email message, press Command+J.

  2. The focus is on the To field. You hear: "To recipients." Type the name of each recipient.

  3. If you want to include a message, press the Tab key until you hear "Edit text," and then type your message.

  4. When you are finished composing the message, press Command+Return to send the email.

Create and send email

  1. In Outlook, press Command+1 to open the Mail main view.

  2. To create a new email, press Command+N. A new message opens on the sidebar.

  3. Press the Tab key until you hear: "To recipients." Type the name of each recipient.

  4. To send a copy, press the Tab key until you hear "Show CC, button," and press Return. The focus moves to the Cc field. Type the names of contacts who you want to receive a copy.

    To send a hidden copy, press the Tab key or Shift+Tab until you hear "Show Bcc, button," and press Return. The focus moves to the Bcc field. Type the names of contacts who you want to receive a hidden copy.

  5. To type a subject for the email, press the Tab key until you hear "Subject, edit text," and then type the subject you want.

  6. To type your message, press the Tab key until you hear "Edit text," and then type the message you want.

  7. When you are finished composing the message, press Command+Return to send the email.

Work with Focused inbox

Focus on the emails that matter the most to you. By default, Outlook creates a Focused inbox and an Other inbox. Your most important emails are sorted into the Focused inbox while the rest remain easily accessible, but out of the way, in the Other inbox.

Switch between the Focused and Other inboxes

By default, Outlook opens the Focused inbox.

  1. In Inbox, press the Tab key once until you hear "Focused inbox selected," and then press Return to open the Other inbox.

  2. To move back to the Focused inbox, press the Tab key until you hear "Other inbox selected," and press Return.

Move an email from the Other inbox to the Focused inbox

  1. In your Other inbox, navigate to the email you want to move to the Focused inbox.

  2. To move the email, press Option+O. You hear: "Move to Other."

Hide the Focused inbox

You can hide the Focused inbox and work with a single list of messages.

  1. To check if the Focused inbox is shown or already hidden, press the Tab key once when in Inbox. If the Focused inbox is shown, you hear either "Focused inbox selected," or "Focused inbox unselected."

  2. Press the Tab key until you hear "Filter and sort," then press Control+Option+Spacebar to open the drop-down menu.

  3. Press the Down arrow key until you hear "Settings," and press Return. The Settings window opens.

  4. Press the Tab key until you hear "Sort messages into Focused and Other," then press Return to toggle the option off.

  5. To close the Settings window, press Command+W.

Use search and filter to find an email

Waste no time excavating through lists or archives for that important email. Use the search and filter options to quickly find what you're looking for.

Search for an email

  1. In the Mail view, press Option+Command+F to open the Search tab. You hear "Expanded search," and the focus moves to the Search in drop-down menu.

  2. You can search in the current folder, subfolders, or the current mailbox. To choose between the available options, press the Up or Down arrow key until you hear the one you want and press Return to select it.

  3. You can search for your term in the From, To, Subject, or Keywords field. To select a field, press the Tab key or Shift+Tab until you hear the one you want and type your search term.

  4. To search for your term in the selected field, press the Tab key until you hear "Search, button," and press Return. The search results are displayed in the message list, and the focus moves to the first item on the list.

  5. To browse through the search results, press the Up or Down arrow keys. As you move, VoiceOver announces the messages by the message subject, sender, and date.

  6. To open an email, press Command+O. To close the email window and return to Mail view, press Command+W.

  7. When done, in the Mail view, to exit the Search, press Shift+Tab until you hear "Cancel search, button," and then press Return.

Use a filter to find an email

  1. In the Mail view, press the Tab key or Shift+Tab until you hear: "Filter and sort, popup button."

  2. To open the filtering list of options, press Control+Option+Spacebar. Press the Down arrow key until you hear the filtering option you want, and then press Return. The focus moves to the message list containing emails matching the filter.

  3. To browse through the emails matching the filter, press the Down arrow key to go to the next message, or the Up arrow key to go to the previous message. VoiceOver reads the message details as you move through the list.

  4. To open an email, press Command+O.

  5. To remove the filtering option, in the Mail view, press the Tab key or Shift+Tab, until you hear "Filter and sort, popup button," and then press Control+Option+Spacebar. Press the Down arrow key until you hear "Tick," followed by the name of the filtering option you selected and then press Spacebar to remove it.

Open or add attachments

You can open and add attachments in your emails in Outlook for Mac.

Open an attachment

VoiceOver announces if a received email has attachments.

  1. Open the email with one or more attachments.

  2. Press the Tab key or Shift+Tab until you hear "Attachment," followed by the file name and size, and press Spacebar. The attachment opens in the supported app.

Add an attachment

You can send files like resumes, photos, or meeting invitations as attachments.

Attach a file

  1. When you're composing a message, in the new email window, press the Tab key or Shift+Tab until you hear "Attach, button," and then press Control+Option+Spacebar. A dialog box opens and you can browse for the file you want to attach, for example, from your Documents or iCloud.

  2. Browse to the file you want, and then press Control+Option+Spacebar to select it.

  3. The file is attached to your email and focus moves back to the new email window.

Insert an image or picture

  1. When you're composing a message, in the new email window, press the Tab key or Shift+Tab until you hear "Entering Formatting Bar group," and then press the Right arrow key until you hear: "Pictures." Press Control+Option+Spacebar to open the Pictures dropdown menu.

  2. Press the Down arrow key until you hear "Picture from File," and then press Spacebar. A dialog box opens and you can browse for the image file you want to attach.

  3. Browse to the image you want, and then press Control+Option+Spacebar to select it.

  4. The image or picture is inserted in the message body.

Print an email

You can print your email on paper or to a file.

  1. In Outlook, select the email you want to print.

  2. Press Command+P to open the Print dialog box. To print the email, press the Tab key until you hear "Print, default button," and then press Return to send the document to your default printer.

Turn visual or audio notifications on or off

You can quickly turn notifications on or off.

  1. In Outlook, press Command+Comma (,) to open Outlook Preferences. You hear: "Preferences, show all button."

  2. Press the Tab key until you hear "Notifications and sounds button," and then press Spacebar. The Notifications and Sounds window opens.

  3. To turn all notifications on or off, press the Tab key until you hear "Display an alert on my desktop," and then press Spacebar to turn the setting on ("ticked") or off ("unticked").

  4. To turn audio notifications on or off, press the Tab key until you hear "New message" or "Reminder," and then press Spacebar to turn the audio notifications for new messages or reminders, on ("ticked") or off ("unticked").

See also

Use a screen reader to format text in your email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Keyboard shortcuts for Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

Use the email in Outlook for iOS with VoiceOver, the built-in iOS screen reader, to do the essential basic tasks. You can create and send new emails, read and reply to received emails, search and filter emails, and work with Focused messages and attachments.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • This topic assumes that you are using the built-in iOS screen reader, VoiceOver. To learn more about using VoiceOver, visit Apple accessibility.

In this topic

Read and reply to or forward an email

Read an email

By default, the Outlook app lists the newest email first.

Tip: When you are in the message list and on an email, swipe up or down to hear message-related actions you can take. To take an action, double-tap the screen as soon as you hear the option.

  1. To hear VoiceOver read the emails in your Inbox, in the message list, swipe right or slide your finger down through the list. You hear, for example, the following:

    • The name of the sender

    • The subject of the email

    • The sending date

    • Attachments (if any)

    • The first few lines of the email message

    • The number of messages in a conversation

  2. To open a single email or an email conversation containing several messages, double-tap the screen.

  3. To read an email or messages in a conversation, swipe right or slide your finger from the top of the screen down the list of emails. You hear the subject, sender name, the message, and how many messages there are in a conversation.

  4. If the conversation is long, you may need to open the full message to hear it. After the first message is read, swipe right. If you hear "Open full message button," there is more text to the conversation. To open, double-tap the screen.

    To return to the collapsed message view, swipe left until you hear "Close button," and then double-tap the screen.

  5. To quickly move to the next email, swipe left until you hear "Next message, button," and then double-tap the screen. To move to the previous email, swipe left until you hear "Previous message, button," and then double-tap the screen.

  6. When you are finished reading the message, to return to the Inbox, swipe left until you hear "Back button," and then double-tap the screen.

Reply to an email

  1. In an email, swipe left or right until you hear "Reply options, button," and then double-tap the screen. You hear: "Reply." Double-tap the screen.

  2. You hear "Reply box expanded," and the focus moves to the body of the reply message. To edit the message recipients, swipe left until you hear "Reply options," and double-tap the screen, then swipe right until you hear "Edit or view recipient," and double-tap the screen. The focus moves to the To field of the reply message. Edit the list of recipients using the on-screen keyboard, then swipe right until you hear: "Message body."

  3. Type your message using the on-screen keyboard.

  4. When you are finished composing the message, swipe left until you hear "Send button," and then double-tap the screen.

Forward an email

  1. In an email, swipe right until you hear "Reply options, button," and then double-tap the screen. Swipe right until you hear "Forward," and double-tap the screen.

  2. You hear: "To, text field, is editing." The focus is in the To field, and the on-screen keyboard is in the bottom half of the screen. Type the name of each recipient.

  3. If you want to include a message, swipe right until you hear "Multiline text field," and then double-tap. Type your message.

  4. When you are finished composing the message, swipe right until you hear "Send button," and then double-tap the screen.

Work with Focused messages

Focus on the emails that matter most to you. By default, Outlook creates a Focused inbox and an Other inbox. Your most important emails are sorted into the Focused inbox while the rest remain easily accessible, but out of the way, in the Other inbox.

By default, Outlook opens the Focused inbox. To switch to the Other inbox:

  1. Swipe left or right until you hear "Other inbox," and then double-tap the screen.

  2. To move back to the Focused inbox, swipe left or right until you hear "Focused inbox," and double-tap the screen.

To move an email from the Other inbox to the Focused inbox:

  1. Navigate to the message you want to move, and then double-tap the screen.

  2. Swipe left until you hear "More conversation actions," and then double-tap screen.

  3. Swipe right until you hear "Move to focused inbox, button," and then double-tap the screen.

  4. You hear an alert. Swipe right until you hear the option you want, and then double-tap the screen.

To disable the Focused inbox and work with a single list of messages:

  1. Swipe left until you hear "Menu," followed by the name of your email account, then double-tap the screen.

  2. Swipe right until you hear "Settings, button" and then double-tap the screen.

  3. Swipe left or right until you hear "Focused inbox, On," and then double-tap the screen. Outlook now presents a single inbox.

Create and send email

  1. In the message list, swipe left or right until you hear "Compose button, and then double-tap the screen.

  2. The New Message window opens, the focus is on the To field, and the on-screen keyboard is at the bottom half of the screen. Type the names of the recipients.

  3. To send a copy or hidden copy, swipe right until you hear "Show Cc and Bcc, button," and then double-tap the screen. The focus moves to the Cc field. Type the names of contacts who receive a copy.

    To send a hidden copy, swipe right. You hear: "Bcc, text field." Double-tap the screen and then type the contact names.

  4. To type a subject for the email, swipe right until you hear "Subject, text field," double-tap the screen, and then type your message.

  5. To type your message, swipe right until you hear "Multiline text field," and then double-tap the screen.

  6. When you are finished composing the message, swipe left until you hear "Send button," and then double-tap the screen.

Use search and filter to find an email

Waste no time excavating through lists or archives for that important email. Use search and filter to quickly find what you're looking for.

Search for an email

  1. In the message list, swipe left or right until you hear "Search button," and then double-tap the screen.

  2. The focus moves to the Search Mail field. Start typing your search words. The search results list updates as you type.

  3. To browse through the search results, swipe right. VoiceOver reads the details and the message as you move through the list.

  4. When you hear an email you want to open, double-tap the screen.

  5. To exit Search, swipe left until you hear "Cancel button," and then double-tap the screen.

Use a filter to find an email

  1. In the message list, swipe left or right until you hear "Filter button," and then double-tap the screen.

  2. Swipe right until you hear the filtering option you want, and then double-tap the screen.

  3. To browse through the emails matching the filter, swipe right. VoiceOver reads the details and the message as you move through the list.

  4. When you hear an email you want to open, double-tap the screen.

  5. To remove the filtering option, in the inbox, swipe left or right until you hear "Filter button," and then double-tap the screen.

Open or add attachments

You can open and add attachments in your emails in Outlook for iOS.

Open an attachment

VoiceOver announces if a received email has attachments.

  1. Open the email with one or more attachments.

  2. Swipe right until you hear the attachment file type, followed by "Attachment," and the file name and size, and then double-tap the screen. The attachment opens in a supported app.

Add an attachment

You can send files like resumes, photos, or meeting invitations as attachments.

Attach a file

  1. When you're composing a message, swipe right until you hear "Attach a file or a photo, button," and then double-tap the screen. You hear: "Attach file." Double-tap the screen.

  2. Browse to the file you want, and then double-tap the screen to select.

  3. Swipe right until you hear "Attach file," and then double-tap the screen.

Attach a photo

  1. When you're composing a message, swipe right until you hear "Attach a file or a photo, button," and then double-tap the screen.

To take photo with device camera to attach:

  1. Swipe right. You hear: "Take photo, button."

  2. Double-tap the screen. The camera activates.

  3. Swipe right until you hear "Take picture, button," and then double-tap the screen.

  4. Swipe right until you hear "Use photo," and then double-tap the screen.

To attach the last photo taken, swipe right until you hear "Use last photo taken," and then double-tap the screen.

To attach an image from Photos:

  1. Swipe right until you hear "Choose photo from library," and then double-tap the screen.

  2. Browse for the image you want, and then double-tap the screen.

Attach a meeting invitation

  1. When you're composing a message, swipe right until you hear "Attach meeting, button," and then double-tap the screen.

  2. You hear: "Send availability, button." To send your first available time slot for a meeting, double-tap the screen.

    Alternatively, to create a new invitation, swipe right until you hear "Create invitation, button" and then double-tap the screen. A new Outlook Calendar event window opens. For instructions on how to create meeting invitations, refer to Basic tasks using a screen reader with the calendar in Outlook.

  3. When you're done scheduling the meeting, in the Calendar event window, swipe left or right until you hear "Done button," and then double-tap the screen.

Set up the Play My Emails (PME) feature

Listen and respond to email messages and manage your activities by knowing the changes in your schedule and adjusting your calendar. You can set up this feature on your device in Outlook for iOS.

By default, Outlook opens the Focused inbox. To set up the Play My Emails:

  1. From the top left corner of the device, slide you finger downwards until you hear: "Expand the folder menu, button."

  2. Double-tap the screen. VoiceOver announces the name of the email account.

  3. Slide your finger down the left side of the screen until you hear: "Play my emails, button." 

  4. Double-tap the screen. The Play My Emails dialog box opens. Slide your finger slightly down until you hear the name of the email account.

  5. Double-tap the screen to open the email account dialog box. You hear: "Account heading."

  6. Slide your finger down until you hear the name of the email account. Slide your finger towards the right until you hear: "Switch, button."

  7. Double-tap the screen to turn on the play my email option. The Play My Emails page opens. Slide your finger down until you hear: "Try now, button."

  8. Double-tap the screen. The Cortana Voice Features page opens. Slide down until you hear: "Agree, button."

  9. Double-tap the screen. The Safety First dialog box opens. Slide down slightly until you hear: "Got it." Double-tap the screen. The Outlook Would Like to Access the Microphone dialog box opens.

  10. Slide down slightly towards the right side until you hear: "OK." Double-tap the screen to complete the setup process. Cortana starts reading out the emails in your Focused inbox.

To know about more features and options in the Play My Emails, refer to Accessibility features in Play My Emails.

See also

Use a screen reader to format text in your email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

Use the email in Outlook for Android with TalkBack, the built-in Android screen reader, to do the essential basic tasks. You can create and send new emails, read and reply to received emails, search and filter emails, work with Focused messages and attachment, and more.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • This topic assumes that you are using the built-in Android screen reader, TalkBack. To learn more about using TalkBack, go to Android accessibility.

In this topic

Read and reply to, or forward an email

Read an email

By default, the newest emails are listed first.

  1. Swipe left or right or slide your finger down to listen to TalkBack read the emails. You hear information about each email, including:

    • Sender name

    • Date or time the message was received

    • Subject

    • First few lines of the email contents

  2. To open an email, double-tap the screen. TalkBack automatically starts to read the message from the beginning.

    Alternatively, to listen TalkBack read an email message from top to bottom, swipe down-and-right. The Global Context Menu opens. Swipe right until you hear "Read from top," and then double-tap the screen.

    To quickly skim through the message, slide your finger down from the top of the screen.

    To scroll down the message, swipe up with two fingers. To scroll up, swipe down with two fingers.

  3. When you've finished reading the message, to return to the inbox, swipe left or right until you hear "Close button," and then double-tap the screen.

Reply to an email

  1. With the email open, swipe right until you hear "Reply options," double-tap the screen and do one of the following:

    • To reply to just the original sender, swipe left or right until you hear "Reply button," and then double-tap the screen.

    • If the message has multiple recipients and you want to reply to all, swipe left or right until you hear "Reply all button," and then double-tap the screen.

  2. A new email opens with the same subject and is set to reply to the sender or everyone included in the original email. The focus is on the body of the message. Double-tap the screen to activate the on-screen keyboard and type your message.

  3. When you've finished composing the message, swipe left until you hear "Send," and then double-tap the screen. You hear: "Sent, Outlook, keyboard hidden."

Forward an email

You can easily forward an email using TalkBack.

  1. With the email message open, swipe right until you hear "Reply options," and then double-tap the screen.

  2. Swipe right until you hear "Forward," and double-tap the screen. A new email opens with the same subject.

  3. Swipe right until you hear "Edit box, To field," and double-tap the screen. Type the name of each recipient. The recipients are added automatically as you complete typing the email address or select it from the matching options available. You can add multiple recipients in the To field.

  4. To type a message, swipe right until you hear "Double-tap to edit," and then double-tap the screen. Type your message.

  5. When you've finished composing the message, swipe left until you hear "Send," and then double-tap the screen.

Work with Focused messages

Focus on the emails that matter most to you. By default, Outlook creates a Focused inbox and an Other inbox. Your most important emails are in the Focused inbox while the rest remain easily accessible, but out of the way, in the Other inbox.

By default, Outlook opens the Focused inbox. To switch to the Other inbox:

  1. Swipe left or right until you hear "Toggle to Other mails, switch," and then double-tap the screen.

  2. To move back to the Focused inbox, swipe left or right until you hear "Toggle to Focused inbox, switch," and double-tap the screen.

To move an email from the Other inbox to the Focused inbox:

  1. Navigate to the message you want to move, and then double-tap the screen. You hear "Selected," followed by the message details.

  2. Swipe left until you hear "More options button," and then double-tap screen.

  3. Swipe right until you hear "Move to focused inbox, button," and then double-tap the screen.

  4. You hear an alert. Swipe right until you hear the option you want, and then double-tap the screen.

To disable the Focused inbox and work with a single list of messages:

  1. Swipe right until you hear "Open navigation drawer," and double-tap the screen.

  2. Swipe right until you hear "Settings," and then double-tap the screen.

  3. Swipe left or right until you hear "Toggle the Focused inbox setting, On," and then double-tap the screen. Outlook now presents a single inbox.

Create and send email

  1. In the message list, swipe right until you hear "Compose button," and then double-tap the screen. The New message window opens.

  2. Swipe right until you hear "Edit box, To field," and double-tap the screen.

  3. Type the names or email addresses of the recipients. The list of matching contacts updates as you type.

    Note: Depending on the device, you may have to swipe right until you hear "Search directory," and then double-tap the screen to look for a contact.

  4. To select a contact, swipe right until you hear the name you want, and then double-tap the screen.

  5. To send a copy of the message to other recipients, swipe right until you hear "Cc field," and then double-tap the screen. Add the recipients as instructed in the previous step.

  6. To send a hidden copy to other recipients, swipe right until you hear "Bcc field," double-tap the screen, and add the recipients.

  7. To add a subject for the email, swipe right. You hear: "Subject, edit box." Double-tap the screen, and type a subject.

  8. To type your message, swipe right. You hear: "Double-tap to edit text." Double-tap the screen, and type your message.

  9. When you've finished composing the message, swipe left until you hear "Send," and then double-tap the screen.

Use search and filter to find email

Waste no time excavating through lists or archives for that important email. Use search and filter to quickly find what you're looking for.

Search for an email

  1. In the message list, swipe right until you hear "Search, tab" and then double-tap the screen. The Search window opens.

  2. Swipe left until you hear "Search mail, events, contacts, files," and double-tap the screen. Start typing your search words. The search results list updates as you type.

  3. To browse through the search results, swipe right. TalkBack reads the details and the message as you move through the list.

  4. When you hear an email you want to open, double-tap the screen.

  5. To leave the list of search results, swipe left until you hear "Close button," and then double-tap the screen to return to the Search window.

Use a filter to find an email

  1. In the message list, swipe left or right until you hear "Filter button," and then double-tap the screen.

  2. Swipe right until you hear the filtering option you want, and then double-tap the screen.

  3. To browse through the emails matching the filter, swipe right. TalkBack reads the message details as you move through the list.

  4. When you hear the email you want to open, double-tap the screen.

  5. To remove the filtering option, and review all emails in the message list, swipe left or right until you hear "Clear messages filter button," and then double-tap the screen.

Open or add attachments

You can open and add attachments in your emails in Outlook for Android.

Open an attachment

TalkBack announces if a received email has attachments.

  1. Open the email with one or more attachments.

  2. Swipe left until you hear the file type, name, and size, and then double-tap the screen. If you hear "Open with," swipe right until you hear the option you want, and then double-tap the screen to select.

  3. To open the attachment in the selected app, double-tap the screen.

Add an attachment

You can send files like resumes, photos, or meeting invitations as attachments.

Attach a file

  1. When you're composing a message, swipe right until you hear "Attach files," and then double-tap the screen. You hear: "Choose from files."

  2. To add a file from Outlook, swipe right until you hear "Files," and then double-tap the screen. To add a file from your device, swipe right until you hear "Device," and then double-tap the screen.

  3. Browse to the file you want, and then double-tap the screen to select and attach it.

Attach a photo

  1. When you're composing a message, swipe right until you hear: "Attach files."

To take a photo with the device camera to attach:

  1. Swipe right. You hear: "Take a photo, button."

  2. Double-tap the screen. The camera activates.

  3. Swipe right until you hear "Capture button," and then double-tap the screen. The photo is captured.

  4. Swipe right until you hear "Done button," and double-tap the screen.

To attach an image from Photos:

  1. Double-tap the screen, then swipe right until you hear "Choose from photo library," and then double-tap the screen.

  2. Browse to the image you want, and then double-tap the screen.

    Depending on the device, you may need to browse to the location where the photo is saved first.

Attach a meeting invitation

  1. When you're composing a message, swipe right until you hear "Attach meeting," and then double-tap the screen.

  2. You hear: "Send availability." To send your first available time slot for a meeting, double-tap the screen.

  3. To create a new invitation, swipe right until you hear "Create an invitation," and then double-tap the screen. The Outlook Calendar opens. For instructions on how to create meeting invitations, refer to section "Schedule a new appointment or meeting" in Use a screen reader to schedule appointments or meetings in Outlook.

  4. When you're done scheduling the meeting, in the Calendar event window, swipe left or right until you hear "Done," and then double-tap the screen.

Play My Emails

With the Play My Emails (PME) feature, you can listen and respond to email messages while multitasking. It notifies you of changes in your schedule and any time-conflicts due to changes in meeting timings. Play My Emails reads out emails received within 72 hours by default. It reads out new emails with details of the sender, time, names of all the recipients, and included attachments. You can reply to, skip, flag, archive, or delete the email. Alternatively, you can tap the screen to mark an email as read or swipe to go to the next email.

You can activate the Play My Emails feature on your device with a Google voice command "Hey Google, Play My Emails in Outlook.” For more information and instructions on how to use Play My Emails, refer to Accessibility features in Play My Emails.

See also

Use a screen reader to format text in your email in Outlook

Use a screen reader to insert a picture or image in Outlook

Use a screen reader to schedule appointments or meetings in Outlook

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Outlook Mail

Use Outlook on the web with your keyboard and a screen reader to do the essential basic tasks with Mail. We have tested it with Narrator in Microsoft Edge and JAWS and NVDA in Chrome, but it might work with other screen readers as long as they follow common accessibility standards and techniques. You can create and send new emails, read and reply to received emails, search, filter, and print emails, work with attachments, and more.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft 365.

  • We're currently updating Outlook.office.com (Outlook on the Web). Some people are already using the new Outlook, and for others the classic version will be the default experience until we complete the update. For more information, go to Get help with the new Outlook on the web. Since the instructions in this topic apply to the new experience, we recommend that you switch from the classic experience to the new Outlook. To switch to the new Outlook, press Ctrl+F6 until you hear "Command, Try the new Outlook," and then press Enter. If you hear "Command toolbar" instead of "Command, Try the new Outlook," you're already using the new Outlook.

  • This topic assumes that the Reading pane is off.

  • When you use Outlook on the web, we recommend that you use Microsoft Edge as your web browser. Because Outlook on the web runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Outlook on the web.

In this topic

Read and reply to or forward an email

Use your screen reader and keyboard shortcuts to read and respond to emails. You hear a sound when a new email has arrived.

Tip: It is easier to navigate the messages if you do not use the Conversation view. To toggle it off, press Alt+Q, press the Tab key until you hear "Settings, button," and press Enter to open the Settings menu. Press the Tab key until you hear "Conversation view," followed by the currently selected option. If it's not "Off," press the Down arrow key until you hear "Selected, off," and press Esc to close the Settings menu.

Read an email

Navigate to an email in the message list in Mail, and hear your screen reader read the email and its details.

Note: The reading pane must be switched off before you follow these instructions. To confirm this, press Alt+Q, press the Tab key until you hear "Settings, button," and press Enter to open the Settings menu. Press the Tab key until you hear "Reading pane," followed by the currently selected option. If you hear "Show on the right" or "Show on the bottom," press the Down arrow key until you hear "Hide," and press Esc to close the Settings menu.

  1. In the Mail main view, press Ctrl+F6 or Shift+Ctrl+F6 until you hear “Message list, region landmark,” and press the Tab key until you hear "Message list," followed by the title of an email in your inbox.

  2. Press the Down or Up arrow key until you find the email you want, and then press Enter to open the message in the content pane.

  3. To read through the whole email, press the SR key+R. To stop reading, press Ctrl. To close the email and return to the message list, press Esc.

Reply to an email

Use your screen reader to promptly respond to your emails in Outlook on the web.

  1. In an email or when on an email on the message list, press Ctrl+R. If you want to reply to all, press Ctrl+Shift+R. You hear: "Message body, editing."

  2. Type your reply.

  3. To send the email, press Ctrl+Enter.

Forward an email

You can easily forward an email using keyboard shortcuts and your screen reader.

  1. In an email or when on an email on the message list, press Ctrl+Shift+F. You hear: "Content pane, edit." The focus is on the To field of the email.

  2. Type the name or email address of the recipient. When you start writing, Outlook on the web offers you matching suggestions. To browse the suggestions, press the Down arrow key. If you find the right persons among the suggestions, press Enter to add them to the To field.

  3. Press the Tab key until you hear "Message body, editing," and then type your message.

  4. To send the email, press Ctrl+Enter.

Create and send an email

Let your screen reader help you create a new email and get your message out there.

  1. In the Mail main view, press Ctrl+N. You hear: "Content pane, edit." The focus is on the To field of the new email.

  2. Type the name or email address of the recipient. When you start writing, Outlook on the web offers you matching suggestions. To browse the suggestions, press the Down arrow key. If you find the right persons among the suggestion, press Enter to add them to the To field.

  3. If you want to send a copy of the email to someone, press the Tab key until you hear: "Editable combo box." Type the email address of the copy recipient.

  4. Press the Tab key. You hear: "Add a subject." Type a subject for the email.

  5. Press the Tab key. You hear: "Message body, editing."

  6. Type your message.

    Tip: To move to the message formatting options, press the Tab key until you hear: "Formatting options." To move on the formatting options menu, press the Left or Right arrow keys. To select or to expand submenus, press Spacebar.

  7. To send the email, press Ctrl+Enter.

Download or add attachments

You can download and add attachments in your emails in Outlook on the web.

Download an attachment

When your screen reader reads an email in the message list and in the reading pane, you hear an announcement if the email contains attachments.

  1. In the reading pane, on the email, press the Tab key until you hear the attachment name.

  2. Press the Tab key once. You hear: "Download, button." Press Enter.

  3. When your screen reader announces a new notification, press Alt+N to move the focus there. Then press the Tab key or Shift+Tab to browse the options, and press Enter to make a selection.

Add an attachment

You can send files like resumes, newsletters, or cute kitty cat pics as copies or as OneDrive files.

Add a file from OneDrive

  1. When you're composing a new mail, press the Tab key until you hear "Attach, collapsed, menu item," and then press Spacebar to open the menu.

  2. Press the Down arrow key until you hear "Browse cloud locations," and press Enter. The focus is on your OneDrive folder.

  3. In the file list, press the Up or Down arrow key until you hear the file name you want to attach. The file is automatically selected.

  4. Press the Tab key until you hear "Next, button," and then press Enter. You hear: "Switch to tile view."

  5. To attach the file as a copy or share it as a OneDrive link, press the Tab key until you hear the option you want to select, and then press Enter.

Add a local file from your computer

  1. When you're composing a new mail, press the Tab key until you hear "Attach, collapsed, menu item," and then press Spacebar to open the menu. You hear: "Browse this computer." Press Spacebar. The Windows Open file dialog box opens.

  2. Use the Tab key and arrow keys to navigate to the file you want to attach, and press Enter.

Print an email

You can print your email on paper or to a file.

  1. In the message list, on the email you want to print, press Shift+F10 to open the context menu.

  2. Press the Down arrow key until you hear "Print, menu item" and then press Enter. The print dialog box opens.

  3. In the dialog box, select printing options. To navigate between the options, press the Tab key. To expand option menus, press Spacebar. To select an option, press Enter.

  4. To print, press the Tab key until you hear "Print button," and then press Enter.

Use Dark mode

If you are viewing Outlook on the web in a dark room, using the Dark mode puts less strain on your eyes.

  1. In the Mail main view, press Alt+Q, press the Tab key until you hear "Settings, button," and press Enter to open the Settings menu.

  2. Press the Tab key until you hear "Off, Dark mode," and press Enter to toggle the mode on or off.

  3. To close the Settings menu, press Esc.

See also

Use a screen reader to check spelling and grammar in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Keyboard shortcuts for Outlook

Use a screen reader to explore and navigate Outlook Mail

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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