About Class Insights in Teams (for IT Admins)

Education Analytics is active in Office 365 Education SKUs A1, A3, and A5. The first experience within Education Analytics is Class Insights, a tab within all class teams. Educators can add Insights to a public channel within a class team by navigating to Apps in the Teams app bar and searching for Insights. 

Important: Click here to learn more about how Microsoft protects your privacy. 

When Education Analytics is turned on, we collect data from Teams activity in order to surface actionable insights for teaching and learning. Currently, this data is pulled from the following areas of student and teacher activity in class teams: 

Teams component  

Teacher data collected

Student data collected

Assignments 

Creating, assigning, updating, and returning assignments 

Opening, turning in, and grade on assignments 

Channel engagement 

Visiting a channel, creating a post, replying to and liking a post (not including chat content) 

Visiting a channel, creating a post, replying to and liking a post (not including chat content) 

Files

Uploading, downloading, accessing, modifying, commenting on, and sharing a file (not including file content)  

Uploading, downloading, accessing, modifying, commenting on, and sharing a file (not including file content) 

How to delete your data

Education Analytics stores student and teacher actions performed in the context of a class team. This data is considered a comingled data set and therefore isn't automatically deleted from the service once student or teacher user accounts are deleted from your organization. 

Note: Deleting data has a negative impact on Insights' ability to analyze class team engagement over time. 

  • Open a support ticket here. The support ticket must state clearly the request for a GDPR Delete DSR operation and contain the user object ID to be deleted. There is no ability to limit the data set or time window of the deletion.

  • Once filed, the support ticket waits in the queue for one week in order to meet compliance minimal retention policy. You have the opportunity to cancel the operation during this time.

  • After one week, the Education Analytics team takes action to ensure all data related to the user ID is deleted from the service. Microsoft support monitors the ICM ticket and will notify you once the deletion process is complete, in no more than 28 days.

Turn Analytics off

You may choose to opt out from Education Analytics at any time by turning off the Teacher Analytics toggle in the SDS Admin Center

Note: When you opt out of Analytics, we delete all data collected for the Class Insights tab. Turn Analytics back on, and we start collecting data from the time it's re-enabled.  

Learn more

Class Insights for teachers

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×