What you should know about Office 365 for Administrators: Supporting Users Part 1

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Before jumping into this course, there are a few things that you should know. This course focuses on quick tips and common pain points of new Office 365 users. It was designed through the Level 1 Administrator who is supporting their Office 365 users. And as a Level 1 Administrator, you should already be familiar with Office 365 and the associated Office applications. This course can also be leveraged by the individual learner.

And in this case, you should also be somewhat familiar with Office 365 and have access to Office 365 or the Office Suite of Applications.

The library contains more in-depth Office 365 administrative courses.

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Benefits

  • Learn from recognized industry experts, and get the business, tech, and creative skills that are most in demand.

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  • Stream courses from your computer or mobile device.

  • Take courses for every level – beginner to advanced.

  • Practice while you learn with quizzes, exercise files, and coding windows.

  • Provide learning for your team or entire organization, with an easy to use experience for managing users, curating content and measuring engagement


For businesses with 50+ licenses Request Office 365 onboarding assistance from FastTrack

You can request remote and personalized assistance with onboarding. Our FastTrack engineers will help you plan your Office 365 project, assess your technical environment, provide remediation guidance, migrate data to Office 365, and provide user adoption assistance.

See the FastTrack Center Video: http://aka.ms/meetfasttrack

Get started today: http://fasttrack.microsoft.com

Transitioning your company to Office 365? This course provides Level 1 IT administrators with an overview of the most common end-user support requests related to Office 365. Get a quick recap of Office basics, including the features of Word, Excel, PowerPoint, Outlook, Skype, OneDrive, SharePoint, OneNote, Access, Delve, Yammer, Publisher, Sway, and Power BI. Find out how to troubleshoot common account and permissions issues and repair broken apps. Plus, learn how to make sure files are synced correctly between a user's desktop and the cloud. Microsoft solutions expert Sharon Bennett will make sure you have the answers to your users' most frequent questions—before they even ask.

Topics include:

  • Training users

  • Troubleshooting account and startup issues

  • Repairing Office apps

  • Working with Word, PowerPoint, Excel, Outlook, Visio, and OneNote

  • Communicating with Skype and Yammer

  • Using OneDrive and SharePoint

  • Fixing file synchronization issues

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