What version of Outlook do I have?

Thanks to customer feedback this article was updated on March 29, 2016.

To find out whether you're using 32-bit or 64-bit, click here.

To determine which version of Outlook you're using: Look at the images below and then look at the Outlook ribbon on your computer.

Does your ribbon looks like this?

Then you are using...

What the ribbon looks like when you have Outlook.com or Hotmail.com

or

What the new Outlook.com ribbon looks like

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Outlook.com / Hotmail.com

What the ribbon looks like in Outlook on the web.

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Outlook on the web for business (Office 365)

What the ribbon looks like when you have the Mail app for Windows 10.

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Mail app for Windows 10

What the ribbon looks like in Outlook Web App

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Outlook Web App (for Exchange 2010 or 2016)

What the ribbon looks like in Outlook 2016

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Outlook 2016

What the ribbon looks like for Outlook 2016 for Mac

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Outlook 2016 for Mac

What the ribbon looks like in Outlook 2013

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Outlook 2013

What the ribbon looks like in Outlook for Mac 2011

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Outlook for Mac 2011

What the ribbon looks like in Outlook 2010

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Outlook 2010

What the ribbon looks like in Outlook 2007

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Outlook 2007

Are you looking for which version of Office you have? See this article.

Am I using 32-bit or 64-bit Outlook?

To find out whether you're using 32-bit or 64-bit Outlook, or to find other version information, following these steps:

  1. In Outlook on your desktop (Outlook 2010, 2013, or 2016), choose the File tab.

    This is what the ribbon looks like in Outlook 2016.

  2. Choose Office Account.

  3. Click the About Outlook box.

    Choose the About Outlook box.

  4. At the top of the About Outlook box, it says whether you're using 32-bit or 64-bit.

    At the top of the box it says 32 or 64 bit.

Outlook on the web (Office 365)

Using Office 365 Outlook on the web, you can get your email from anywhere there's an Internet connection. You can connect up to 5 email accounts - such as your Office 365 mailbox, Gmail, Yahoo mail, Outlook.com - to Outlook on the web. Outlook syncs with the email provider.

Here are top tasks:

If you have a desktop version of Outlook, you can use it to export all of your email from one email account and then import it to your Office 365 email account:

  1. Add your "source" email account to Outlook on your desktop.

  2. Add your Office 365 email account to Outlook on your desktop.

    After you add your Office 365 email account to Outlook on your desktop, Outlook will automatically sync with Office 365. You'll see the contents of your Office 365 mailbox appear in Outlook on your desktop.

  3. Next, choose from the export instructions to export your email from the source account to a .pst file.

    For example, if you have Outlook 2010 on your desktop, choose "Outlook 2010: Export Outlook items to a .pst file".

  4. Choose from the import instructions to import your email to Office 365.

    For example, if you have Outlook 2016 on your desktop, choose "Outlook 2013 and Outlook 2016: Import Outlook items from a .pst file".

    Because Outlook is syncing with your Office 365 email account, when you import your email using the instructions, the email will go directly into your Office 365 email account.

A lot of customers ask us how to import contacts to Outlook on the web. And some ask how to export contacts so they can move them to another email provider, such as Gmail. Here are those steps:

To import contacts

To export contacts

To get to your contacts, from the app launcher Office 365 app launcher icon choose People.

To import contacts to Office 365/Outlook on the web, choose Manage > Import contacts, and follow the prompts to import your contacts.

To import contacts, choose Manage

To export your contacts from Office 365 Outlook on the web, you need to use Outlook on your desktop. It will sync with Office 365/Outlook on the web. You can then access your contacts from your desktop, and export them to a file. You can use Outlook 2007, 2010, 2013, or 2016.

  1. Add your email account to Outlook desktop.

  2. Export your contacts from whatever desktop version of Outlook you have.

If you don't have Outlook on your computer, see How to get Outlook for your desktop.

Outlook Web App

Outlook Web App is only used in work or school environments. Here are top tasks:

To import contacts

To export contacts

To get to your contacts, from the app launcher Office 365 app launcher icon choose People.

To import contacts to Outlook Web App, you must use Outlook on your desktop. See How to get Outlook for your desktop

To export your contacts, you need to use Outlook on your desktop, which will sync with Office 365/Outlook on the web. You can use Outlook 2007, 2010, 2013, or 2016.

  1. Add your email account to Outlook desktop.

  2. Export your contacts from whatever desktop version of Outlook you have.

If you don't have Outlook on your computer, see How to get Outlook for your desktop.

Outlook.com / Hotmail.com

Outlook.com / Hotmail.com is the free, web-based email service from Microsoft.

For instructions on exporting contacts from Outlook.com to a .csv file so you can move your contacts to another email account, see "Export contacts from an Outlook.com account" in Export contacts from Outlook.

It's easy to move your email, contacts, and calendar from a desktop version of Outlook to your Outlook.com or Hotmail.com account:

  1. On your source computer, in Outlook export your email, contacts, and calendar to a .pst file.

  2. Save the .pst file to your computer, a USB flash drive, OneDrive, or other location.

  3. Import your .pst file to Outlook.com or Hotmail.com.

  1. Export your contacts from Gmail as a .csv file. See the Google site for how to do this.

  2. Save your .csv file to your computer, a USB flash drive, OneDrive, or another location.

  3. Use Excel to open your .csv file and make sure it has the info in it you want. Add more info if needed.

  4. Import your .csv file to Outlook.com or Hotmail.com.

  1. At your email provider, export your contacts as a .csv file. For instructions, see the help for your email provider.

  2. Import the .csv file to Outlook.com or Hotmail.com.

Mail app for Windows 10

The Mail app for Windows 10 is a very basic email and calendar app. It's not nearly as powerful or feature-rich as Outlook for your desktop.

In Windows 10, contacts are stored in the People app. You cannot import or export contacts from the People app in Windows 10.

If you want to request this feature be added to Mail for Windows 10, visit the Outlook Suggestion Box to leave your feedback in the Outlook on the web group. The Mail and Calendar team is actively monitoring this forum.

Outlook 2007, 2010, 2013, 2016

Outlook for your desktop is a powerful application for managing your email, contacts, and calendar. It's easy to get started.

Are you looking for 32-bit or 64-bit info? Click here.

Here are popular setup tasks.

It's easy to move your email, contacts, and calendar from one version of Outlook on a computer to another version of Outlook on your computer:

  1. On your source computer, in Outlook export your email, contacts, and calendar to a .pst file.

  2. Save the .pst file to a USB flash drive, OneDrive, or other location you can get to from your destination computer.

  3. On your destination computer, download the .pst from your USB flash drive, OneDrive, or other location.

  4. In Outlook import your email, contacts, and calendar from the .pst file

To move only your contacts (email addresses) from one computer with Outlook on it to another computer that has Outlook:

  1. On your source computer, in Outlook export your contacts to a .csv file.

  2. Save the .csv file to a USB flash drive, OneDrive, or other location you can get to from your destination computer.

  3. On your destination computer, download the .csv from USB flash drive, OneDrive, or other location.

  4. In Outlook import your contacts from the .csv file.

Move your Gmail contacts (email addresses) to Outlook

  1. Export your contacts from Gmail as a .csv file. See the Google site for how to do this.

  2. Save your .csv file to your computer, a USB flash drive, OneDrive, or other location.

  3. Use Excel to open your .csv file and make sure it has the info in it you want. Add more info if needed.

  4. Import your .csv file to Outlook.

Move your Gmail to Office 365 Outlook

Moving your Gmail to Outlook on your desktop is easy. For step-by-step instructions with a lot of screenshots, see Import Gmail to Outlook. Here are the high level steps:

  1. Sign in to Gmail and turn on 2-step verification.

  2. Add your Gmail account to Outlook desktop.

  3. Copy your Gmail messages to your desktop.

  4. Import your Gmail messages to your Office 365 mailbox.

Move your Google Calendar to Outlook

For step-by-step instructions with a lot of screenshots, see Import Google Calendar to Outlook. Here are the high level steps:

  1. Sign in to your Gmail account and export your Google Calendar.

  2. Import your Google Calendar to Outlook.

Outlook 2016 for Mac

Outlook 2016 for Mac is a powerful desktop application for managing your email, contacts, and calendar. It's easy to get started.

For instructions about importing to Outlook 2016 for Mac, see Import email messages, contacts, and other items.

Outlook for Mac 2011

Outlook 2011 for Mac is a desktop application for managing your email, contacts, and calendar. Check out the training topics.

For instructions about importing email to Outlook for Mac 2011, see Import information into Outlook for Mac 2011.

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