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Organize your inbox

Organize email by using folders

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Create folders to organize emails, move messages, and add folders to your Favorites folder for easy access.

Create a folder

  1. Right-click Inbox and select New Folder.

  2. Type a name for the folder and press Enter.

Create a subfolder

  1. Right-click a folder and select New Folder.

  2. Type a name for the folder and press Enter.

Move messages into a folder

  1. Select an email message.

  2. Drag and drop it into a folder.

    Note: To move more than one email, select an email, hold down the Shift key and select other messages, and then click, drag, and drop them into a folder.

Add a folder to Favorites

  • To add a folder to Favorites, right-click the folder, and then select Show in Favorites.

    Note: You can also select the folder, and then drag and drop it in Favorites.

Always Move Messages

  1. Select an email message.

  2. Select Home > Move Move > Always Move Messages in This Conversation

  3. In the Always Move Conversation box:

    • Select a folder if one already exists and click OK.

    • If a folder doesn't exist, select New... to create a new folder.

    • In the Create New Folder box, enter a name for the new folder, and select OK.

  4. Select OK to exit the Always Move Conversation box.

Want more?

Creating folders in Outlook on the web

Create a folder in Outlook

Move an email folder

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