Using add-ins in Outlook on the web

Microsoft has partnered with leading companies to build add-ins that help you get things done right from your inbox. Add-ins in Outlook on the web are programs or utilities that help you automate tasks when you view or create messages.

How do add-ins work?

Pre-installed add-ins are turned on by default, but you must still give consent before these add-ins can access your data. Even after you activate them, they can only run when you click the add-in. Most add-ins have access only to the data in the email message that you're working in.

When you install an add-in in Outlook on the web, it will appear in other versions of Outlook as well. For example, if you install an add-in in Outlook on the web, you will see the add-in when you open Outlook 2016.​

All add-ins are validated by Microsoft, including those that you install from the Office Store. For more information, see the privacy statement and the terms and conditions section in the add-in’s consent form.

How do I turn on or turn off add-ins?

Choose your version for instructions

The instructions are slightly different depending on whether you're using the new Outlook on the web. Choose which version of Outlook on the web you're using to see the steps that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

IF YOUR MAILBOX LOOKS LIKE...

Outlook on the Web Beta

See Instructions for the new Outlook on the web.

Outlook on the web

See Instructions for classic Outlook on the web.

Note: If your organization has included its logo in the toolbar, you might see something slightly different than shown above.

Instructions for the new Outlook on the web

  1. In Outlook on the web, create a new message or reply to an existing message.

  2. At the bottom of the page, select More and then select Get Add-ins.

    A screenshot of the Get add-ins button

  3. On the Add-ins for Outlook page, select the add-in you want.

    For free add-ins, click Add to add it to your mailbox.

    For paid add-ins and free trials, select Get it to finish your purchase.

You can install more add-ins from the Office Store.

To remove an add-in, select More at the bottom of the page and then select Get Add-ins > My add-ins. Select the add-in and then select Remove.

Instructions for classic Outlook on the web

  1. Select Settings Settings icon > Manage add-ins.

    A screenshot of the Settings button.

  2. For free add-ins, use the toggle controls to turn them on or off. For paid add-ins and free trials, select Get it to finish your purchase.

    A screenshot of the add-in toggle

You can also install more add-ins from the Office Store.

Frequently asked questions

Platform

Requirements

Outlook 2013 or Outlook 2016 for Windows

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook 2016 for Mac

Exchange 2013 SP1+, Exchange Online, or an Outlook account

Outlook for iOS or Outlook for Android

Exchange Online or an Outlook account

Web browser

Exchange Online or an Outlook account

What version of Outlook do I have?

Outlook detects if add-in requested keywords or entities, such as meeting suggestions or addresses, are in your message, and it underlines them. Please note that Microsoft always safeguards your privacy and doesn't attempt to read or comprehend your message. Even though you might see underlined text, no information is sent to the add-in.

Remember, the add-in can run only after you have given your consent to activate it and you selected the underlined text.

An add-in might send data to its own service, but only to complete the task you've requested. For example, the Bing maps add-in might send information to the Bing online service in order to find the location you've requested. All add-ins are required to comply by their privacy policies and Microsoft standards. See the add-in's privacy statement for more details.

Go to the Office Store, and search for the add-in you're looking for. Then, select the add-in to find information such as its overview, requirements, ratings, and reviews.

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×