Find answers to frequently asked questions about using your Outlook.com Premium mailbox.
Note: The Outlook.com Premium standalone offering was closed to new subscribers in October 2017. Many of the benefits in the standalone subscription are now included with subscriptions to Office 365 Home and Office 365 Personal. Learn more about premium Outlook.com features for Office 365 subscribers.
Go to your Microsoft profile and select Edit name.
Tip: You can also add a picture to your Microsoft profile by selecting Add a picture.
When you create a new personalized email address, that address becomes the default “From” address for all your email messages.
You can change your default “From” address in the Outlook.com Premium dashboard:
Choose Advanced settings > Manage email aliases.
Select the arrow next to email aliases used and select Make default “from” address below the email address you want to set as your default “From” address.
How do I change the email address I use to send for an individual email message in Outlook.com Premium?
When composing a new message, choose the down arrow next to the From box to see your available email address options.
Note: If the From box isn’t displayed, select More commands at the top of the Compose email window and select Show From in the drop-down menu.
Yes, all your email is automatically delivered to the same inbox in Outlook.com Premium, regardless of which of your email addresses it’s sent to.
I don’t want all the email from my different email addresses to go into the same inbox. Can I change which folder email is delivered to in Outlook.com Premium?
Yes, if you don’t want all the email from your different email addresses to go into the same inbox, you can automatically move email from your different email addresses to different folders:
Create new folders for each email address that you would like to re-direct in Outlook.com by selecting the Create new folder + icon in the Folders menu bar in the left pane (the + icon appears when you hover over the pane).
Create a separate rule for each email address that re-directs all incoming email sent to that email address to the appropriate folder (for example, “Inbox – contoso.com”) by selecting Settings > Options, and select Mail > Automatic processing > Inbox and sweep rules.
Select the Add + icon under Inbox rules.
Enter a name for the rule (for example, “Inbox – Gmail.com” or “Inbox – Contoso.com”).
In the drop-down menu below When the message arrives, and it matches all of these conditions, select It was sent or received > Sent to…. Add the email address for the rule.
In the drop-down menu below Do all of the following, select Move, copy, or delete > Move the message to folder… and select the appropriate folder (for example, “Inbox – Gmail.com” or “Inbox – Contoso.com”).
Select OK to save the rule, then select Save to save the mailbox settings.
Yes, you can use Outlook.com Premium to send and receive email from all your other email accounts such as Gmail, Yahoo! Mail, and AIM Mail. You need to connect your other email accounts to your Outlook.com Premium account to import your email and manage it all in one place.
Select Settings > Options.
Select Mail > Accounts > Connected accounts and add your other email accounts under Add a connected account.
To learn more, see Add your other email accounts to Outlook.com.
The message size limit is the same in Outlook.com Premium as it is in Hotmail, Live, MSN, and Outlook.com email accounts: 34 megabytes (MB) per file attachment or 15 gigabytes (GB) for files attached via OneDrive.
No, Outlook.com Premium currently doesn’t support email auto-forwarding.
No, Outlook.com Premium currently doesn’t support email groups.
No, Outlook.com Premium currently doesn’t support DomainKeys Identified Mail (DKIM) or Domain-based Message Authentication, Reporting and Conformance (DMARC).
Sharing is set up automatically among the people you invite to join your Outlook.com Premium subscription. To change the permissions or stop sharing your Outlook.com calendar completely:
Select the App Launcher > Calendar.
Under Your calendars, right-click the calendar name and select Sharing permissions or Remove.
For instructions on how to share your calendar in Outlook.com, go to Share your calendar in Outlook.com.
If you delete an “accepted” invitation on the Outlook.com Premium dashboard, the sharing relationships with that email address will automatically be deleted and the shared calendar will be removed from the invitee’s list of calendars.