You can turn chat notifications off and on by using a screen reader in Skype for Business in Outlook on the Web. This is handy when you’re busy and don’t want to get alerts when you receive instant message requests.
Skype for Business in Outlook on the web is a web-based application, so the keyboard shortcuts and navigation might be different from those in Skype for Business. Learn more about Accessibility in Skype for Business in Outlook on the web.
When you use Skype for Business in Outlook on the web, we recommend that you use Internet Explorer as your browser.
To learn more about using a screen reader, refer to Get started using a screen reader with Skype for Business in Outlook on the web.
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Chat notifications are turned on by default. The steps below work to turn the alerts off, and also to turn them back on.
Open Outlook on the web in your browser and, if necessary, sign in.
Tip: For sign-in help, refer to Get started using a screen reader with Skype for Business in Outlook on the web.
Tab until you hear “Use the Down Arrow to use the Skype for Business conversations pane,” and then press the Down Arrow key. The Skype for Business conversations pane opens with the focus on the All contacts list, and you hear “Contacts, All contacts, Contact names.” In the upper-right corner of the pane, the Search Skype, Contacts, and New Chat buttons are available. In the lower-right corner of the pane, the Turn off chat notifications button is available.
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.