Use VoiceOver to read and respond to your email in Outlook for iOS

Use VoiceOver and the Outlook app for iOS to read email messages and reply to them on your iPhone or iPad.

Notes: 

  • To access Outlook Online with iOS, you must install and use the Outlook app from the App store.

  • The keyboard shortcuts and navigation in the Outlook app may differ from those in the Outlook Online product.

  • You can use gestures or an external keyboard.

  • This topic assumes that you are using the built-in iOS screen reader, VoiceOver.

In this topic

Start the Outlook app and sign in

  1. Open the Outlook app.

  2. If prompted, sign in to your email account. Depending upon the email service, you may hear different instructions.

  3. If you have more than one account, the default account opens. To switch to a different account, move the focus to the Show Navigation Pane button, in the upper-left corner of the screen. Double-tap.

  4. Slide down the menu until you hear the email account you want to open, and then double-tap.

Use the Inbox

The top line of the Inbox in the Outlook app includes the Show Navigation Pane button and the Search button on the left side, the heading Inbox in the middle, and the Compose button on the right side.

Below that is a line that lists available filters, including:

  • Focused, which shows the highest-priority emails from the current email account.

  • Other, which shows all other emails from the current email account.

  • Filter, which, when double-tapped, opens a menu of filters you can apply to the Inbox, including: Unread, Flagged, and Attachments.

Beneath the list of filters is a vertical list of emails. At the bottom of the screen, a ribbon appears with tabs:

  • Mail goes to the Inbox.

  • Calendar goes to the Calendar view.

  • Files lets you browse files, including on OneDrive.

  • People goes to the People view, which shows your contacts.

  • Settings displays Outlook app settings you can change.

Open an email message

By default, the Outlook app lists emails with the newest first.

  1. To hear the sender and subject of emails, slide your finger down through the list. You hear information about each email, including:

    • The name of the sender

    • The subject

    • The date sent

    • Whether or not there is an attachment

    • The number of messages in the email thread

    • Other information about the email and thread

  2. To open an email thread, double-tap it. Slide your finger down over the list of emails in the thread. You hear the subject and how many messages are in the thread. You also hear the names of the sender and recipient.

    To open the message, double-tap. To hear the message, slide your finger down or swipe right. If the message is long, you may need to open the full message to hear it. After the message is read, swipe right. If you hear “Open full message button,” there is more text to the message. To open it, double-tap.

    To scroll further down in the message, double-tap in the message and then, without lifting your finger, pull up.

  3. When you are finished reading the message, to return to the Inbox, move the focus to the Back button in the upper left of the screen, and then double-tap.

Tip: When you are in the message list and on a message, flick up or down to hear message-related actions you can take. To take an action, double-tap as soon as you hear it.

Compose an email message

  1. Move the focus to the Compose button in the upper-right of the screen, and then double-tap.

  2. The focus is in the To text box. Type the name(s) of the recipient(s).

  3. Swipe right until you hear “CC/BCC button.” To CC or BCC someone, double-tap and then type the the name(s) of the recipient(s).

  4. Swipe right until you hear “Subject text field.” To type a subject (recommended), double-tap and then type or dictate your message.

  5. Swipe right until you hear “Multiline text field,” and then type or dictate your message.

    • To attach a file, swipe right until you hear “Attach file button,” and then double-tap. Browse to find and attach the file.

    • To attach an image, swipe right until you hear “Attach photo button,” and then double-tap. Browse to find and attach the image file.

    • To attach a meeting invitation, swipe right until you hear “Attach meeting button,” and then double-tap. To send your first available time slot for meeting, move the focus to the Send Availability button, and then double-tap. To schedule a meeting, move the focus to the Create Invitation button, double-tap, and then use the options on the page to schedule the meeting.

  6. To discard the message, slide your finger up to the Cancel button in the upper-left corner, and then double-tap. You hear “Alert, Delete Draft button,” and the button is selected by default. Double-tap.

    When you are finished composing the message, move the focus to the Send button in the upper-right corner of the screen, and then double-tap.

Reply to an email message

  1. Within an email message, move the focus to the sender and recipient area near the top of the screen. You hear Outlookreads the name of the sender and recipient.

  2. To reply to the message, in the sender and recipient area, move the focus to the Reply button on the right side of the screen. Double-tap.

  3. You hear “Alert, Reply button.” To reply to just the original sender, double-tap. If the message was sent to multiple people, to reply to all senders, slide down until you hear “Reply All button,” and then double-tap. A new email opens with the same subject and set to reply to recipients of the original email.

  4. The focus is in the body of the message. Type or dictate your message as described in the previous procedure.

  5. When you are finished composing the message, move the focus to the Send button in the upper-right corner of the screen, and then double-tap.

Forward an email message

  1. Within an email message, move the focus to the sender and recipient area near the top of the screen. You the name of the sender and recipient.

  2. To reply to the message, in the sender and recipient area, move the focus to the Reply button on the right side of the screen. Double-tap.

  3. You hear “Alert, Reply button.” Double-tap. To forward the message, slide your finger down until you hear “Forward button.” Double-tap.

  4. The focus is in the To text box. Type the name of the recipient. If desired:

    • Swipe right until you hear “CC/BCC field,” and then double-tap. Type the names of other recipients.

    • Swipe right until you hear “Subject forward text field,” and then double-tap. Change the name of the subject.

  5. Swipe right until you hear “Multiline text field,” and then double-tap. Type or dictate your message.

  6. When you are finished composing the message, move the focus to the Send button in the upper-right corner of the screen, and then double-tap.

Search messages

  1. Move the focus to the Search button in the upper left of the screen, and then double-tap.

  2. The focus is in the Search Mail text field. Type a keyword or keywords. The search happens as you type. When the search is complete, you hear the number of results found and a list appears below the Search Mail text box.

  3. To hear the email messages, slide your finger down over the search results list.

  4. To leave Search, move the focus to the Cancel button next to the Search Mail text box, and then double-tap.

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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