Upgrade from Office 365 ProPlus 2013 to 2016

To upgrade from Office 2013 to Office 2016 requires planning and testing. If you’re an admin responsible for deploying Office 365 ProPlus in your organization, we want to provide you with information to help you prepare for and perform the upgrade.

Important: Support for the Office 2013 version of Office 365 ProPlus ended on February 28, 2017. For more information, see Microsoft Knowledge Base (KB) article 3199744.

We’ll be adding more guidance, but here are some things you can review in the meantime:

In addition, to follow is information about key dates to be aware of and what you can do now to start testing Office 2016.

Key dates for Office 365 ProPlus upgrades

As you plan your Office 365 ProPlus upgrade, the following table shows recent and upcoming dates to keep in mind. For information about earlier dates, refer to the table that follows this one.

Recent and upcoming dates

Date

What happens

More information

March 21, 2017 (approximately)

Microsoft-initiated upgrades are scheduled to resume.

Microsoft-initiated upgrades were paused in December 2016 to make some changes based on customer feedback.

Microsoft-initiated upgrades are only for Office 365 ProPlus installations that are configured to receive updates automatically from the Office Content Delivery Network (CDN) and meet certain criteria. For more information about Microsoft-initiated upgrades, read this overview.

If you don't want to get these upgrade notifications, review this information on how to configure the computers in your organization to prevent them from being considered for these upgrades.

A Microsoft-initiated upgrade isn't your only choice for upgrading your existing installations of Office 365 ProPlus. You can use the following upgrade methods and upgrade whenever is best for your organization:

  • Deploy Office 2016 to your users by using enterprise software deployment tools, such as System Center Configuration Manager.

  • Allow users to upgrade themselves from Office 365, if they're local administrators on their computer.

February 22, 2017

Version 1609 (Build 7369.2118) of Deferred Channel provides feature updates.

Version 1701 (Build 7766.2060) of First Release for Deferred Channel is available to begin enterprise validation.

If you’re using Deferred Channel and Office is configured to receive updates automatically from the Office Content Delivery Network (CDN), then you get these feature updates from Deferred Channel automatically.

If you have a specific business need to delay receiving these feature updates from Deferred Channel, you need to manually configure Office to continue receiving the most current security updates for Version 1605 of Deferred Channel. As of February 22, 2017, the most current release of Version 1605 is Build 6965.2136. For more information, see Delay receiving feature updates from Deferred Channel for Office 365 ProPlus.

For enterprise validation, test your line-of-business applications, add-ins, and macros with First Release for Deferred Channel. If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

Deferred Channel for Office 365 ProPlus

First Release for Deferred Channel for Office 365 ProPlus

February 22, 2017

In Deferred Channel, Office 2013 software that uses Click-to-Run can be installed on the same computer with Office 2016 software that uses Click-to-Run.

For example, installing the retail version of Visio Professional 2013, which uses Click-to-Run, on the same computer with the Office 2016 version of Office 365 ProPlus is supported.

Only certain installation scenarios are supported. For more information, see Supported scenarios for installing different versions of Office, Visio, and Project on the same computer.

These scenarios are supported starting with Version 1609 (Build 7369.2118) of Deferred Channel.

Support for these scenarios in Current Channel and First Release for Deferred Channel has been available since October 11, 2016.

February 28, 2017

Important:    Support ends for the Office 2013 version of Office 365 ProPlus.

Microsoft Knowledge Base (KB) article 3199744

June 13, 2017 (approximately)

Deferred Channel provides feature updates.

First Release for Deferred Channel is available to begin enterprise validation.

For enterprise validation, test your line-of-business applications, add-ins, and macros with First Release for Deferred Channel. If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

Deferred Channel for Office 365 ProPlus

First Release for Deferred Channel for Office 365 ProPlus

The following table provides information about earlier dates related to Office 365 ProPlus upgrades. The table is ordered by date, with the most recent date listed first.

Earlier dates

Date

What happens

More information

October 11, 2016

Version 1605 (Build 6965.2092) of Deferred Channel provides feature updates.

Version 1609 (Build 7369.2038) of First Release for Deferred Channel is available to begin enterprise validation.

For enterprise validation, test your line-of-business applications, add-ins, and macros with First Release for Deferred Channel. If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

Deferred Channel for Office 365 ProPlus

First Release for Deferred Channel for Office 365 ProPlus

October 11, 2016

Office 2013 software that uses Click-to-Run can be installed on the same computer with Office 2016 software that uses Click-to-Run.

For example, installing the retail version of Visio Professional 2013, which uses Click-to-Run, on the same computer with the Office 2016 version of Office 365 ProPlus is supported.

Only certain installation scenarios are supported. For more information, see Supported scenarios for installing different versions of Office, Visio, and Project on the same computer.

These scenarios are supported starting with the following releases:

  • Version 1609 (Build 7369.2038) of Current Channel.

  • Version 1609 (Build 7369.2038) of First Release for Deferred Channel.

Support for these scenarios in Deferred Channel is scheduled to be available in February 2017.

July 3, 2016 (approximately)

All Office 365 ProPlus installations that meet the criteria for a Microsoft-initiated upgrade should see the upgrade notification.

Criteria used to determine if Office can be upgraded successfully

Timing of upgrade notifications

June 21, 2016

Microsoft-initiated upgrades resumed for computers that hadn't yet downloaded the Office 2016 upgrade files.

Keep in mind that only Office 365 ProPlus installations that meet certain criteria receive upgrade notifications. Also, when an upgrade notification appears can vary, even for computers in the same organization.

If you don't want to get these upgrade notifications, review this information on how to configure the computers in your organization to prevent them from being considered for these upgrades.

Users who aren't local administrators on their computer won't see an upgrade notification. We're currently investigating ways to enable non-admin users to perform the upgrade. In the meantime, if you want to upgrade those users, you can do the following:

  • Temporarily provide your users with administrator rights on their computer, so that they can perform the upgrade.

  • Deploy Office 2016 to those users by using enterprise software deployment tools, such as System Center Configuration Manager.

A Microsoft-initiated upgrade isn't your only choice for upgrading your existing installations of Office 365 ProPlus. You can use the following upgrade methods and upgrade whenever is best for your organization:

  • Deploy Office 2016 to your users by using enterprise software deployment tools, such as System Center Configuration Manager.

  • Allow users to upgrade themselves from Office 365, if they're local administrators on their computer.

June 14, 2016

Microsoft-initiated upgrades resumed for computers that had downloaded the Office 2016 upgrade files prior to May 9, 2016.

Between May 4 and May 9, some computers might have downloaded the files needed to upgrade to Office 2016, but the user hadn’t yet seen an upgrade notification. When we paused Microsoft-initiated upgrades on May 9, upgrade notifications were also paused.

We have resumed Microsoft-initiated upgrades for those computers that already have the upgrade files downloaded. This means that users, who are local administrators on those computers, will begin to see upgrade notifications.

June 14, 2016

Deferred Channel provides feature updates.

First Release for Deferred Channel available to begin enterprise validation.

If you’re using Deferred Channel and Office is configured to receive updates automatically from the Office Content Delivery Network (CDN), then you get these feature updates from Deferred Channel automatically. These feature updates are in Version 1602 (Build 6741.2048).

If you have a specific business need to delay receiving these feature updates from Deferred Channel, you need to manually configure Office to continue receiving the most current security updates for Version 1509 of Deferred Channel. As of June 14th, the most current release of Version 1509 is Build 6001.1082. For more information, see Delay receiving feature updates from Deferred Channel for Office 365 ProPlus.

For enterprise validation, test your line-of-business applications, add-ins, and macros with First Release for Deferred Channel. If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

Deferred Channel for Office 365 ProPlus

First Release for Deferred Channel for Office 365 ProPlus

May 9, 2016

Microsoft-initiated upgrades paused.

We identified a previously unknown caching issue with some Microsoft-initiated upgrades. This caching issue caused some Office 2013 licensing and program installation information to be deleted. Because of this issue, we’ve paused further Microsoft-initiated upgrades while we work on a resolution to the issue. At this time, users won’t see any upgrade notifications.

We have developed a fix for this issue, which we’ll release prior to resuming Microsoft-initiated upgrades. Those upgrades are currently scheduled to resume on or about June 21, 2016.

If you don't want to get these upgrade notifications, review this information on how to configure the computers in your organization to prevent them from being considered for these upgrades.

If you're using other upgrade methods, such as the following, you can upgrade whenever is best for your organization:

  • Deploying the upgrade to your users. For example, by using enterprise software deployment tools, such as System Center Configuration Manager.

  • Allowing users to upgrade themselves from Office 365, if they're local administrators on their computer.

May 4, 2016

Microsoft-initiated upgrades resumed.

Microsoft-initiated upgrades are only for Office 365 ProPlus installations that are configured to receive updates automatically from the Office Content Delivery Network (CDN) and meet certain criteria. For more information about Microsoft-initiated upgrades, read this overview.

April 22, 2016

Microsoft-initiated upgrades paused.

Microsoft-initiated upgrades were paused due to an issue with the April 5, 2016 update for Outlook 2013 (KB3114941). This update can cause intermittent crashes of Lync 2013 (Skype for Business) or Outlook 2013. For more information about this issue, see Microsoft Support Knowledge Base (KB) article 3158521.

Microsoft-initiated upgrades won’t resume until a fix for this issue is released. We don’t want to begin an upgrade if we know there’s a significant issue with Office 2013.

Some users still might see upgrade notifications, primarily users who have slow or unreliable Internet connections. That’s because the files needed to upgrade to Office 2016 began downloading in the background, but didn’t complete, before the Microsoft-initiated upgrades were paused. Once the download completes, users see the upgrade notification the next time they open an Office app.

April 20, 2016

Microsoft-initiated upgrades resumed to a small percentage of Office 365 ProPlus installations.

Microsoft-initiated upgrades are only for Office 365 ProPlus installations that are configured to receive updates automatically from the Office Content Delivery Network (CDN) and meet certain criteria. For more information about Microsoft-initiated upgrades, read this overview.

March 8, 2016

First Release for Deferred Channel available to begin enterprise validation.

For enterprise validation, test your line-of-business applications, add-ins, and macros with First Release for Deferred Channel. If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

First Release for Deferred Channel for Office 365 ProPlus

Office 365 client update channel releases

February 25, 2016

Microsoft-initiated upgrades paused.

We identified an issue with the upgrade experience for users who aren’t local administrators on their computer. Because of this issue, we paused further Microsoft-initiated upgrades while we worked on a mitigation for the issue.

If you're using other upgrade methods, such as the following, you can upgrade whenever is best for your organization:

  • Deploying the upgrade to your users. For example, by using enterprise software deployment tools, such as System Center Configuration Manager.

  • Allowing users to upgrade themselves from Office 365, if they're local administrators on their computer.

February 23, 2016

Microsoft-initiated upgrades begin to a small percentage of Office 365 ProPlus installations.

Microsoft-initiated upgrades are only for Office 365 ProPlus installations that are configured to receive updates automatically from the Office Content Delivery Network (CDN) and meet certain criteria. For more information about Microsoft-initiated upgrades, read this overview.

February 23, 2016

The Office 2016 version of Office 365 ProPlus is available for users to install from the Software page in Office 365, if that's been configured by the admin.

Manage user software in Office 365

February 9, 2016

The Office 365 admin center is updated to allow admins to do the following:

  • Control whether their users can install Office 2016 or Office 2013 from the Software page in Office 365.

  • Control which channel of Office 2016 users install: Current Channel or Deferred Channel.

Manage user software in Office 365

February 9, 2016

Office 2016 is released in Deferred Channel.

Deferred Channel for Office 365 ProPlus

Office 365 client update channel releases

September 22, 2015

Office 2016 is released in the following channels:

  • Current Channel

  • First Release for Deferred Channel

Current Channel for Office 365 ProPlus

First Release for Deferred Channel for Office 365 ProPlus

Office 365 client update channel releases

Start testing Office 2016 with First Release for Deferred Channel

If you have line-of-business applications, add-ins, or macros, we recommend you begin testing now with First Release for Deferred Channel. To start testing, you can do the following:

  • Download the Office Deployment Tool (Office 2016 version)

  • Edit the configuration.xml file, so that the value of the Channel attribute is set to FirstReleaseDeferred.

  • Use the Office Deployment Tool and the XML file to download and install the First Release for Deferred Channel version of Office 365 ProPlus on to your test computers.

If you find problems with the release, provide feedback as soon as possible to Microsoft through your Microsoft Premier agreement, if you have one.

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