Turn off Focused Inbox

Contributors: Image of Tricia Gill
Last updated: 15 February, 2018

Follow the instructions for your version of Outlook.

Outlook 2016

Outlook on the web

Outlook.com

Outlook for Mac

Windows 10 Mail

Outlook 2016

  1. Select the View tab.

  2. Select Show Focused Inbox.

    The Focused and Other tabs will disappear from the top of your mailbox.

Show Focused Inbox button on View tab

Note: If you don't see the button, your version of Outlook might not include this feature. We often release new features to members of the Insiders program first. After that, we release them via updates to your Office programs. You can always check for updates by selecting File > Office Account > Update Options > Update Now.

Outlook on the web

The instructions are slightly different depending on whether you're using the new Outlook on the web or the classic version. Choose the version you're using to see the instructions that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

Outlook on the Web Beta

See Instructions for the new Outlook on the web.

IF YOUR MAILBOX LOOKS LIKE...

Outlook on the web

See Instructions for classic Outlook on the web.

Note: If your organization has included its logo in the toolbar, you might see something slightly different than shown above.

Instructions for the new Outlook on the web

  1. At the top of the page, select Settings Settings icon .

  2. In the Settings pane, move the Focused Inbox toggle to off.

    A screenshot of the Focused Inbox toggle

A screenshot of the inbox with Focused Inbox turned off

Instructions for classic Outlook on the web

  1. Select Settings Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Don't sort messages.

    Select Don't sort messages to turn off focused inbox
  3. Click OK.

Primary view of Outlook on the web

Note: If you don't see this option, your version of Outlook might not include this feature. We often release new features to members of the Insiders program first. After that, we release them via updates to your Office programs.

Outlook.com

The instructions are slightly different depending on whether you're using the new Outlook.com or the classic version. Choose the version you're using to see the instructions that apply to you.

IF YOUR MAILBOX LOOKS LIKE...

A screenshot of the top left corner of the Outlook.com beta mailbox

See Instructions for the new Outlook.com.

IF YOUR MAILBOX LOOKS LIKE...

A screenshot of the top left corner of the classic Outlook.com mailbox

See Instructions for classic Outlook.com.

Instructions for the new Outlook.com

  1. At the top of the page, select Settings Settings icon .

  2. In Quick settings, move the Focused Inbox toggle to off.

    A screenshot of the Focused Inbox toggle

A screenshot of the inbox with Focused Inbox turned off

Instructions for classic Outlook.com

  1. Select Settings Settings icon > Display settings > Focused Inbox.

  2. Under When email is received, select Don't sort messages.

    Select Don't sort messages to turn off focused inbox
  3. Click OK.

Primary Outlook.com or Hotmail.com screen

Note: If you don't see this option, your version of Outlook might not include this feature. We often release new features to members of the Insiders program first. After that, we release them via updates to your Office programs.

Outlook 2016 for Mac

  1. On the Organize tab, select Focused inbox.

    The Focused and Other tabs will disappear from the top of your mailbox.

Focused Inbox button on the Organize tab of the ribbon

Note: If you don't see the button, your version of Outlook might not include this feature. We often release new features to members of the Insiders program first. After that, we release them via updates to your Office programs. You can always check for updates by selecting Help > Check For Updates.

Mail for Windows 10

  1. Choose Settings button in Mail and Calendar for Windows 10 > Reading.

  2. Use the Sort messages into Focused and Other slider to turn Focused Inbox off.

    The Focused and Other tabs will disappear from the top of your inbox.

Turn focused inbox on or off with the slider under Sort Messages into Focused and Other

Note: If you don't see the slider, your version of Outlook might not include this feature. We often release new features to members of the Insiders program first. After that, we release them via updates to your Office programs.

Outlook Mobile

  1. Click the menu button at the top of your screen.

  2. Choose Settings button in Outlook Mobile .

  3. Use the Focused Inbox slider to turn Focused Inbox off.

Outlook Mobile home screen with menu button highlighted

See Also

Focused Inbox for Outlook

Focused Inbox for Outlook Mobile

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