The animated graphic in my e-mail message doesn't work

Symptoms

When you receive an e-mail message that contains animated graphics, such as animated .gif files, only a static image appears.

Cause

Microsoft Office Outlook 2007 does not display animated graphics files in the body of e-mail messages. Only the first frame of the animation appears.

Resolution

You can view the message in your Web browser to see the animation.

View an e-mail message in your Web browser

  1. Open the message.

  2. On the Message tab, in the Actions group, click Other Actions.

  3. Click View in Browser.

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