Sync staff's personal calendar with Microsoft Bookings

When your staff member creates an appointment on their Office 365 work calendar, it will block their availability in Bookings. And when a booking is made by a customer using the Bookings online app, that booking shows up on their work calendar. Bookings won't show any personal information in the Bookings calendar. It will only show that the time isn't available for appointments.

Note: Bookings is turned on by default for customers who have the Office 365 Business Premium, or Office 365 Education A3 and A5 subscriptions. Bookings is also available to customers who have Office 365 Enterprise E3 and E5, but it is turned off by default. To turn it on, see Get access to the Office 365 business apps for enterprise subscriptions.

Having problems syncing your staff's calendars? Check out Troubleshoot: This staff member's calendar can't be synced for solutions.

Sync work calendars to Bookings

To sync a user's personal Office 365 work calendar with Bookings, you'll need to turn this on for each staff member from the Staff page in Bookings. You also have to be the Bookings calendar admin to make this change.

Note: You can only sync calendars for users who have an Office 365 work account within your Office 365 organization. You can't use an external calendar, such as Outlook.com.

  1. From the Office 365 app launcher, select Bookings.

    AppLauncher with Bookings tile highlighted
  2. Go to the Staff page.

  3. Select the staff member whose calendar you want to sync with Bookings.

  4. In the Availability section, select Events on personal calendar affect availability, and then click Save.

    Staff pane with checkbox under Availability selected

See Also

Create your staff list

Set employee working hours

Schedule business closures, time off, and vacation time

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