Support is ending for Office for Mac 2011

Published: September 2017

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Support for Office for Mac 2011 ends October 10, 2017. Rest assured that all your Office 2011 apps will continue to function—they won't disappear from your Mac, nor will you lose any data. But here's what the end of support means for you:

  • You'll no longer receive Office for Mac 2011 software updates from Microsoft Update.

  • You'll no longer receive security updates. Security updates are what help protect your Mac from harmful viruses, spyware, and other malicious software.

  • You'll no longer receive phone or chat technical support.

  • No further updates to support content will be provided. In fact, most online help content will be retired.

Why is Microsoft doing this?

Office for Mac 2011, like most Microsoft products, has a support lifecycle during which we provide new features, bug fixes, security fixes, and so on. This lifecycle typically lasts for 5 years from the date of the product’s initial release.

What are my options?

Although you'll still be able to use Office for Mac 2011, you might want to upgrade to a newer version of Office so you can stay up to date with all the latest features, patches, and security updates.

Upgrade options include: 

  • Upgrading to Office 365, the subscription version of Office that comes with Word, Excel, PowerPoint, and other apps, depending on the plan you choose. With Office 365, the apps are available on your computer and via browser; one subscription enables you to use them on both your Mac and PC.

  • Upgrading to Office 2016 for Mac. Office 2016 for Mac is a one-time purchase (not a subscription) for installation on one Mac only.

Related Topics

What version of Office am I using?
Office for Mac 2011 availability
Lifecycle FAQ—general policy questions

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