Storage limits in Outlook.com

Microsoft offers 15 GB of email storage space per free Outlook.com account. Office 365 Home and Office 365 Personal subscribers get 50 GB of space.

If your inbox is full, you won't be able to send or receive any messages. Also, people who send you email will get an error message that your inbox is full. To make room in your inbox, try these solutions.

Empty your junk folder

Empty your Junk Email folder by right-clicking Junk Email > Delete all.

A screenshot of the Delete all option

Sweep unwanted email from your inbox

Use the Sweep button to quickly remove unwanted email from your inbox or archive folders. Sweep lets you automatically delete all incoming email from a particular sender, keep only the latest message from that sender, or delete email that's older than 10 days.

To sweep your inbox, choose a message you want to sweep, and select Sweep.

A screenshot of the Sweep button

To learn more about Sweep, see Organize your Inbox.

Save attachments to OneDrive

Saving photos and documents to OneDrive is another good way to make room in your inbox.

  1. At the top of your message list, select Filter > Sort by > Size.

    A screenshot of the Filter menu with Sort by selected

    Note: If the message list sorts the smallest messages on top, click Filter > Sort by > Size again to put the largest messages on top.

  2. Select the message containing the attachments your want to upload to OneDrive.

  3. Under the attachment, select Save to OneDrive.

    A screenshot of the Save to OneDrive button

Need more help?

Community Forum button Contact Support button

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