Skype for Business client on Lync Server resources: Awareness and readiness planning

The Skype for Business client is inspired by the look and feel of Skype but provides the same level of security and control of the Lync. client This new user interface is an update to the existing Lync 2013 client that will be available in a monthly update for those customers with Office 213 Pro Plus. For a bit more information about the client, see Lync Online is becoming Skype for Business

When the Skype for Business client is launched it is critical to cover two key elements for successful transition and adoption of the new user interface - awareness and readiness. The largest element is the Awareness that the new client experience will be installed on the users' desktops and to ensure success and to that end there have been a number of resources created to help you in creating a smoother transition to Skype for Business.

As we approach the release of the Skype for Business, we will continue to add additional resources to help with getting your organization ready for the transition..

Here are some things to consider how you will develop your rollout and adoption plan. Here are a few questions you may want to ask:

  • What is the client update and software installation policy for your organization?

  • When do I want to make the change over to Skype for Business?

  • How long will it take to prepare your technical help desk people to assist users?

  • Do you need to update internal sites or resources to help users?

Suggested communication plans for your organization

  • Let people in your organization know that Lync is changing by sending an email to all of your users two days before the change is made.

  • Let people in your organization know that Lync is now called Skype for Business around five (5) days before you roll it out to your organization.

  • Let people in your organization know that Skype for Business in ready to be used.

Resources for readiness of the users in your organization

See Also

Skype for Business: Make amazing happen

Skype for Business: What’s new in the client

Skype for Business: Step-by-step guide for new users

Skype for Business: A quick introduction

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