Set up email using the iOS Mail app

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Choose your email account:

Outlook.com accounts include @hotmail.com, @msn.com, @live.com, @outlook.co.uk, etc.

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Step 1
Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Step 2
Choose Outlook.com.

Choose Outlook

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Step 3
Enter your full email address. Tap Next.

Enter Outlook.com email address

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Step 4
Enter your email account's password. Tap Sign In.

Enter password and sign in

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Step 5
If you're prompted to enter server settings, enter the following and continue.

  • Email: your full email address.

  • Server: eas.outlook.com.

  • Username: your full email address.

  • Password: email account password.

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Step 6
You may need to approve certain permissions. To agree, tap Yes.

Choose the services you want to sync with your iOS device and tap Save.

Now you're all set to go!

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Step 1
Go to your device's Settings, scroll down and tap Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Step 2
Select Exchange.

Choose Outlook

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Step 3
Enter your Office 365 email address, password, and a description of your account. Tap Next.

Note: Your email address should be your Office 365 business account or school account. Such as @yourdomain.com, @domain.onmicrosoft.com, or @schoolname.edu.

Enter Outlook.com email address

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Step 4
If you're prompted to enter server settings, enter the following and tap Next.

  • Email: your full email address.

  • Server: outlook.office365.com.

  • Username: your full email address.

  • Password: email account password.

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Step 5
The Mail app may request certain permissions. To agree, tap Yes.

Then choose the apps you want your email account to sync with your iOS device and tap Save.

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Step 6

Now you're all set to go!

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For email accounts and domains that are hosted by Exchange, use these instructions to set up your email.

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Step 1
Go to your device's Settings, scroll down to Mail > Accounts >Add Account.

Device Settings > Mail

Add Account

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Step 2
Select Exchange.

Choose Outlook

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Step 3
Enter your full email address, password, and a description of your account. Tap Next.

Note: If you aren't sure what your Exchange email address or password is. Contact your organization's administrator.

Enter Outlook.com email address

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Step 4
If you need to enter additional server settings, ask your admin or contact your email provider for details.

Note: You can also see POP and IMAP settings for Office 365 for Business and go to the section titled "POP and IMAP settings for Exchange-based email" for helpful tips. POP and IMAP will only sync email, not calendar or contacts.

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Step 5
The Mail app may request certain permissions. To agree, tap Yes.

Now choose what you want your email account to sync with your iOS device and tap Save.

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Step 6

Now you're all set to go!

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Having trouble? We can help.

This article was last updated on February 10, 2017 because of your feedback. If you still need help setting up email on your iOS device, tell us about your question in detail using the comment box below so we can address it in the future.

For the best experience, we recommend the Outlook for iOS mobile app. For troubleshooting tips, see Troubleshoot email setup on mobile FAQ.

You can also contact support:

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