Set up email in Outlook (for Windows)

The steps in this article describe how to set up your email account using Outlook 2016 or Outlook 2013 on your PC. You can add a variety of different email accounts to Outlook including Office 365, Gmail, Yahoo, and your work or school account.

Using Outlook for Mac? See Set up email in Outlook 2016 for Mac or Set up email in Outlook for Mac 2011.

Using an older version of Outlook? See Add or remove an email account in Outlook 2010 or Set up email in Outlook 2007.

Having problems setting up Outlook? Let us fix the problems for you or contact support.

Use Outlook automatic account setup for your email

Note   If you’re using Outlook 2010 with Office 365 for business, you need to set up your desktop before you can set up Outlook to access your account. See Set up Office 2010 desktop programs to work with Office 365 for business.

In many cases, Outlook can set up your account for you with only an email address and a password. When you launch Outlook for the very first time, the Auto Account Wizard launches.

To automatically set up an account

  1. Open Outlook, and when the Auto Account Wizard opens, choose Next.

    Note   If the wizard didn't open or if you want to add an additional email account, on the toolbar choose the File tab.

    Screenshot of left section of Outlook ribbon with File selected
  2. On the E-mail Accounts page, choose Next > Add Account.

    Add Account command in the Backstage view
  3. On the Auto Account Setup page, enter your name, email address, and password, and then choose Next.

  4. Choose Finish.

My account didn't set up

If your account didn't automatically set up, Outlook may ask you to try again using an unencrypted connection to the mail server. If that doesn't work, you can use the manual setup option.


  • If you're using Outlook 2016, you can't use the manual setup type for Exchange accounts. Contact your administrator if the automatic account setup fails.

  • If you upgrade to Outlook 2016 from an earlier version, and you receive errors about not being able to log on to or start Outlook, it's because the Exchange Autodiscover Service isn't configured or isn't working correctly. For details about how to get around this issue, see “Outlook cannot log on” or “Cannot start Microsoft Outlook” error displays in Microsoft Outlook 2016.

To manually set up an account

  1. Choose Manual setup or additional server types > Next.

    Use manual setup in Outlook 2013
  2. Select the type of account you need, and choose Next.

  3. Fill-in the following information:

    • Your Name, Email Address, Account Type, Incoming mail server, Outgoing mail server, User Name, and Password. If you don't have this information, contact your administrator.

  4. Optionally, do either of the following:

    • Choose More Settings. On any of the tabs, choose the options you want or the ones your administrator tells you to change.

    • Choose Test Account Settings to verify the information you entered.

  5. Choose Next > Finish.

Looking for help adding a Gmail account to Outlook? You'll need to Prepare your Gmail account for connecting to Outlook and Office 365 and then Import Gmail to Outlook.

Watch a video

Using the Auto Account Wizard is the quickest way to set up your account in Outlook 2013 or Outlook 2016.

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Delete an email account

To delete an email account

  1. On the File tab, in the right pane, choose Account Settings > Account Settings.

    Account Settings

  2. In the list of email accounts, select the one you want to delete, and then choose Remove.

    Delete and email account

Need additional help?

We can diagnose and fix several common Outlook setup issues for you. If our automated tool can't fix your issue, or you'd like to talk to support, you can contact the Answer Desk.

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Do you have Office 365 for business? Ready for the next step?

Continue setting up Office 365 for business   

Back to: Install Office on your PC or Mac for Office 365 for business

Next step: Migrate email and contacts to Office 365 for Business

Related articles

Add an email account for the first time in Outlook

Applies To: Outlook 2016, Outlook 2013, Office 365, Office 365 Admin, Office 365 Small Business Admin, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook 2010, Outlook Web App

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