Set up email in Mail for Windows 10

Once you log on to Windows 10 with your Microsoft account, that account is added to the Mail and Calendar apps. You can add that and many other email accounts to the Mail and Calendar apps to start sending and receiving email and creating and managing events.

Notes: If you still need a Microsoft account you can create one with any email address.

Seeing a message that your account is out-of-date? You probably need to update your account settings. See Fixing an out-of-date account for more information.

Did you set up your email, but you don't see your messages? Change your mailbox sync settings..

Add a new email account

  1. The first time you open the Mail app, you’ll see a Welcome page. Choose Add account there to get started. Otherwise, at the bottom of the left navigation pane, choose Settings Settings icon > Manage Accounts > Add account.

    Note: On a phone or tablet, choose the three dots at the bottom of the page to access Settings.

  2. Choose the type of the account you want to add.

    Universal Outlook Choose account

  3. Enter the required information and choose Sign in. For most accounts, this is your email address and password.

    Notes: If you choose Google, you’ll need to sign in to your Google account, enter your 2-step verification code if you’ve enabled that security feature, and give Windows permission to access your information. Choose Allow and your account will be created.

    If you receive the message “We couldn’t find info for that account. Make sure that the email address is correct and then try again,” you’ll need to choose Try again three times before the button changes to Advanced. Choose Advanced and follow the steps in the next section to add your aaccount.

  4. Choose Done. Your data will start syncing as soon as your account is set up.

Note: It may take a few minutes for your account to synchronize. During this time, you may see Not synced yet in the message pane. If this message persists, see Resolve sync issues in Mail and Calendar apps in Windows 10.

Special instructions for adding a Yahoo! account

For enhanced security, Microsoft will be adding OAuth support for Yahoo! accounts in a future update. Until then, see I can't sync my Yahoo! account with Mail for Windows 10 for instructions on how to set up two-step verification for your Yahoo! account.

Add an account using advanced setup

There are two ways you can access the Advanced setup options for your email account.

  • Choose Advanced setup if your automatic email setup fails in Step 3 above.

  • Choose Advanced setup from the Choose an account window in Step 2 above. The Advanced setup option is the last option on the list, and you may have to scroll to see it.

Enter the following information in the Advanced setup window.

  • Account name This is the name you'll see in the left pane of the Mail app.

  • Your name This is the name that your message recipients will see when you email them.

  • Incoming email server You can get this information from your ISP or administrator. Usually, an incoming mail server address is in the format of mail.contoso.com.

  • Account type Choose POP3 or IMAP4. If you don't know which one to pick, contact your ISP or administrator.

  • Email address This is your full email address, for example tony@contoso.com.

  • User name Most email accounts use your full email address as your user name.

  • Password Enter your email account password.

  • Outgoing (SMTP) email server You can get this information from your ISP or administrator. Usually, an outgoing email server address is in the format of mail.contoso.com or smtp.contoso.com.

  • By default, all four checkboxes at the bottom of the window will be checked. Most email accounts don't require any changes to these options.

Once you've entered the required information, choose Sign in > Done.

Note: If you're adding a Yahoo! account, see Special instructions for adding a Yahoo! account.

Troubleshooting

If you're having problems setting up your account, try the following.

  • Make sure your email address and password are correct. Passwords are case-sensitive.

  • If you see your most recent messages but no older messages, you probably need to change your email sync duration.

  • If you see a message that your account is out-of-date, you probably need to either update your password, your incoming or outgoing servers, or your SSL settings. See Fixing an out-of-date account for more information.

If you want to remove an account, see Delete an email account from Mail and Calendar apps.

More information

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