Retrieve an Office Add-in

If one of your Office Add-ins isn’t showing up in your list, it might have been hidden. Or, if it was a trial add-in, the trial might have expired. Use the My Apps for Office and SharePoint page to check the status of your apps and retrieve hidden apps.

Note: New name for apps for Office - Office Add-ins. We are currently updating our products, documentation, samples, and other resources to reflect the platform name change from "apps for Office and SharePoint" to "Office and SharePoint Add-ins". We made this change to better distinguish the extension platform from Office apps (applications). While these changes are taking place, the dialogs and messages you see in your application might be different than what you see in this article.

In this topic

Retrieve Office Add-ins in Office 2016

Retrieve apps for Office in Office 2013

Retrieve Office Add-ins in Office 2016

Use the My Office Add-ins and SharePoint page in Office 2016 to check your add-in’s status and retrieve hidden add-ins.

  1. In Word 2016, Excel 2016, or PowerPoint 2016 click Insert > My Add-ins.

    Shows Insert > My Add-ins on the ribbon in PowerPoint

    In Project 2016, click Project > My Add-ins.

    My Apps button

  2. Click Manage My Add-ins.

  3. The My Apps for Office and SharePoint webpage will open.

    Next to Show, click Hidden.

    Shows the Visible / Hidden toggle on the Apps for Office site

  4. Find the add-in and then under Action, click Retrieve.

    Shows Retrieve link on the Apps for Office and SharePoint site

  5. Go back to Word 2016, Excel 2016, or PowerPoint 2016, and click Insert > My Add-ins to see your list of Office Add-ins. In Project 2016, click Project > My Add-ins.

    Note:  If the add-in you retrieved isn’t showing up, click Refresh to update the list.

To learn how to insert and use Office Add-ins within Access web apps, see the following articles:

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Retrieve apps for Office in Office 2013

If one of your apps isn’t showing up in the apps for Office list, it may have been hidden. Or, if it was a trial app, the trial may have expired. Use the My Apps for Office and SharePoint page to check your app’s status and retrieve hidden apps.

  1. In Word 2013, Excel 2013, or PowerPoint 2013 click Insert > My Apps.

    My Apps button

    In Project 2013, click Project > Apps for Office.

    Apps for Office button

  2. Click Manage My Apps.

    Manage My Apps link

    If you don’t see Manage My Apps, click My Apps.

  3. Next to Show, click Hidden.

    Show visible or hidden apps for Office

  4. Find the app and then, under Action, click Retrieve.

    Retrieve an app for Office

  5. Go back to Word 2013, Excel 2013, PowerPoint 2013, or Project 2013 and refresh the apps for Office list using the steps above.

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