Restore deleted email messages in Outlook.com

With Outlook.com, you can recover email that might have been accidently deleted from your inbox. This is also helpful if your account has been hacked, because hackers often delete all the messages in an account.

Choose your version

Improvements are coming to Outlook.com; in fact, some customers are already enjoying the new Outlook.com experience. How you restore deleted items depends on whether you've been upgraded to the new experience. For instructions, select the link below that matches your mailbox.

If your mailbox looks like...

If your mailbox looks like...

Outlook.com menu bar

See To recover deleted email (in classic Outlook.com)

Outlook Mail menu bar

See To recover deleted email (in new Outlook.com)

In the left pane of the Outlook.com window, click the Deleted folder. At the bottom of the window, click Recover deleted messages.

Recover deleted messages link at the bottom of the deleted items page on Outlook.com

Outlook.com will recover as many messages as possible and put them in your Deleted folder. When they're back in your Deleted folder, move the important ones back to your inbox or other personal folder because the Deleted folder gets cleaned out periodically.

If you don't see the deleted messages that you wanted, they were probably cleaned out and permanently gone.

Note: It's not possible to recover deleted messages for child accounts. This way, parents can be confident that when they delete messages from their children’s accounts, they stay deleted.

In the left pane of the Outlook.com window, click the Deleted Items folder. At the top of the window, click Recover deleted items.

Outlook.com will open a dialog box with the list of deleted messages it can recover. Select the ones you want, and choose Recover > OK.

Select the deleted items and then select Recover.

Recovered messages will be returned to your inbox. You can also recover calendar items, contacts, and tasks in this way.

See Also

Restore deleted email messages in Outlook on the web

Recover deleted items or email in Outlook Web App

Recover deleted items in Outlook for Windows

Recover deleted items in Outlook 2010

Share Facebook Facebook Twitter Twitter Email Email

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!

×