Quick Reference: Place and Receive Audio Calls

You can use Office Communicator to make one-click phone calls to contacts in your Contact List. You can also call optional numbers by clicking the options arrow to the right of the Call button.

Place audio calls

How to

Place a one-click phone call

In the Contact List, click the contact's Call button.

Call an alternate phone number

In the Contact List, click the arrow to the right of the Call button, and then click the number you want to call.

Enter a phone number to call

Type the number in the Search box, and then click the Call button next to the number as it appears in the Search Results box. You can enter an internal phone extension, an external number, an alphanumeric number such as 425-555-TAXI, or a contact's name.

Invite someone to a call

In the Conversation window, click the Invite button, and then select a contact, enter a name, or enter a number to call.

Receive phone calls

How to

Answer a phone call

In the call invitation alert, click the left pane. The alert appears in the bottom right of your computer screen.

Decline a phone call

In the call invitation alert, click the Close button.

Redirect a call

In the call invitation alert, click the Redirect button, and then select an Send an Instant Message or Voice Mail.

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For more information    see Making and Receiving Audio Calls.

Note: Audio calling features such as one-click calling, dialing out to (PSTN) phones, call forwarding, or call transfer require Audio capabilities to be enabled in your organization. If you are not sure whether Audio capabilities are available, contact your system administrator. Placing and receiving phone calls with Office Communicator 2007 requires a headset, speakers and a microphone, or a UBS audio device.

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