Placing and Receiving Phone Conference Calls

You can start a phone conference call from the Office Communicator Contact List by selecting multiple contacts, or a group. You can also start a conference from a one-to-one phone or video conversation between two people by simply inviting another person to the conversation.

What do you want to do?

Place a conference call

Invite others to a conference Call

Send an instant message during a conference call

Add video to a conference call

Join a conference call

Decline a conference call

Temporarily set your phone status to Do Not Disturb from a conference call invitation

Place a conference call

  1. In the Communicator Contact List, do one of the following:

    • Select multiple contacts by holding down CTRL as you click the contacts that you want to invite to the conference, right-click the last contact, and then point to Start a Conference Call.

    • Right-click a contact group and then point to Start a Conference Call.

  2. Click one of the following options:

    • Start Conference Now Using.     Click Communicator to start the conference from your default USB phone device or computer (if you have a headset or speakers and microphone), and to place a VoIP call to the conference invitees.

    • Start Conference Call By Calling Me At.     Click a phone number to have Communicator call the phone number and join you into the conference when you answer the phone. Communicator will also place the call to the conference invitees. You can also enter a new phone number from which to join the conference.

In the Office Communicator Conversation window, the Inviting status for each contact appears as the contact is called and invited to the conference. When the contact accepts the call and joins the conference, you see the phone indicator to the right of the contact name.

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Invite others to a conference Call

During a conference call, you can easily invite other participants to the call. You can invite a contact in the Communicator Contact List or you can call a phone number outside your organization.

To invite others to a conference call

  • Click the Invite button, and then do one of the following:

    • To invite an existing contact or contacts, select the contacts in the Communicator Contact List and then click OK. When you click OK, Office Communicator calls the contact.

    • To dial out to a person outside your organization, enter the person's phone number in the Search box, and then press ENTER. When specifying phone numbers, use the International Number Format. Enter the country code, followed by the local number. Phone numbers should contain only the digits 0123456789. Communicator removes parentheses and additional characters entered in the Search box. Do not include the international dialing prefix - for example 011 (in the USA) and 00 (Europe, South America).

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Send an instant message during a conference call

While conducting a conference all, you can send an instant message to all particpants in the call or to individual particpants.

To send an instant message during a conference call

  • Do one of of the following:

    • To send an instant message to all participants in a call, click the Show Instant Message Area button, type your message in the Message Entry area, and then press ENTER.

    • To send an instant message to an individual particpant in a call, right-click the participant name in the Participant List, click Send an Instant Message, type a message in the Message Entry area, and then press ENTER.

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Add video to a conference call

If you have a webcam attached to your PC, you can add video to your conference call. When you add video, call participants see a Join the Video Conference alert in their Communicator Conversation window. When they click the alert to join, their Conversation window expands to show the video feed.

To add video to a conference call

  • In the Communicator Conversation window, click the Start Video Conference Call button.

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Join a conference call

When you place a conference call, the recipients of the call see a conference call invitation alert.

To join a conference call

  • Click the left pane of the conference invitation alert.

You can join a conference call from an alternate phone, for example, you may want to join the conference from your mobile phone, rather than your computer or desktop phone.

To join a conference call from another phone

  • Click Join From in the conference call invitation alert and then select the phone from which you want to join the conference. Communicator calls the phone number and when you answer the call, Communicator joins you to the conference on that number.

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Decline a conference call

When you decline a conference call, in the Communicator Conversation window, your "not available" status is displayed for the person who placed the conference call.

To decline a conference call

  • Click the left pane of the conference invitation alert.

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Temporarily set your phone status to Do Not Disturb from a conference call invitation

When you receive a conference call invitation alert, you can click the Do Not Disturb button to temporarily change your status to Do Not Disturb.

To temporarily set your phone status to Do Not Disturb from a conference call invitation

  • In the conference call invitation alert, click the Do Not Disturb button, and then click the Set Status to Do Not Disturb

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