Outlook stops responding and stuck at "Processing"

Last updated: September 2016

Issue

When launching Outlook 2016, it stops responding and hangs at "Processing."

Status: Workaround

You can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.

  1. Close Outlook.

  2. 2.Launch Outlook in safe mode by choosing one of the following options:

    • In Windows 10, choose Start, type Outlook.exe /safe, and press Enter.

    • In Windows 7, choose Start, and in the Search programs and files box, type Outlook /safe, and then press Enter.

    • In Windows 8, on the Apps menu, choose Run, type Outlook /safe, and then choose OK.

  3. Close Outlook, and then open it normally.

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See Also

Fixes or workarounds for recent issues in Outlook for Windows

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