Office 365 for business – Admin Help
When you buy an Office 365 business plan, we give you a special Office 365 account that has admin permissions. This account is called an admin account.
With this account you can access the Office 365 admin center to manage your business. Try it!
Sign in with your Office 365 admin account at https://portal.office.com/adminportal/home#/homepage.
Sign in with your Office 365 admin account.
In a small organization, often there is one person with an Office 365 admin account - the business owner. Who has an admin account in my business?
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As an Office 365 admin, you get free access to our customer support team. Contact us!
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IT Pro resources for enterprises
Are you an IT Pro in an enterprise organization? We have content for you here: Enterprise organizations and Office 365.
Expand a section below to get help with common admin tasks.
Who has admin permissions in my business?
When looking for your admin to reset your password, delete an account, or do other tasks, here's who you should contact:
Universities and schools: Contact your technical support team. Usually you can find a link on your university site. At smaller schools, there may be just a couple technical people who have admin permissions.
Large businesses: Contact your internal help desk / technical support.
Small businesses: Contact the business owner / co-owner. Often they give admin permissions to their IT consultant who does all the computer maintenance work for their business.
By default, the person who signs up for and buys an Office 365 for business subscription gets admin permissions. That person can assign admin permissions to other people to help them manage Office 365 for their organization.
If you have no idea who to contact at your work or school for help, try asking the person who gave you your Office 365 user account and password.