Last updated: August 16, 2017
When opening Office 2016 files, you may experience files are opening as read-only unexpectedly. This issue most commonly impacts Excel and Word in Version 1706 (Build 8229.2045) or later. Sometimes this issue manifests after you attempt to sync a document that requires check-in on OneDrive. Upon opening the file in Word or Excel, the file opens as read only.
Our engineering team is actively fixing this issue. In the meantime, please refer to this article for workaround.
Need more help troubleshooting? Talk to support.
If you have an Office 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us button at the bottom of this page.
If you are an admin for Office 365 for business subscription, contact Office 365 for business support.
Ask the experts
Connect with experts, discuss the latest Excel news, updates, and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Excel users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.