Migrate From Office 365 ProPlus to Office 365 Personal for Mac

These steps show you how to migrate your files, emails, contacts, and calendar items from your school sponsored Office 365 ProPlus account to your new Office 365 Personal account for Mac.

Pre-requisites and migration procedures

These steps assume that you have the following:

  • An Office 365 ProPlus account

  • An Office 365 Personal account

  • A Mac device with enough free storage space to hold all the files, emails, contacts and calendar items that you are moving.

Before you start the migration process, you stop the existing OneDrive for Business sync client and uninstall it. These steps are a subset of Fix OneDrive sync problems on a Mac

Before beginning, users should first confirm that the existing OneDrive for Business sync client is not actively syncing files. If it is, we recommend that users wait for those updates to finish syncing before proceeding, to give those changes time to propagate to the cloud.

Users should do the following in order to stop syncing any OneDrive sites, and prepare to set up the new sync client:

  1. Confirm that any active file uploads or edits are finished and fully reflected on the website.

  2. Click the OneDrive icon in the menu bar.

  3. Click Quit OneDrive.

Note: Besides preserving the local files, the last step has the added benefit of intentionally invalidating any links to the documents in this folder in any of the Recent lists in the Office apps. Otherwise, users run the risk of updating these files and expecting them to sync, not remembering that they've disconnected sync for that folder.

Keep and simply rename the local folder previously created by the existing OneDrive for Business sync client.

  1. Uninstalling the app will remove the app settings. For apps downloaded from the Mac App Store: In Launchpad, hold down an app’s icon until all the icons begin to jiggle, then click the app’s delete button.

  2. Open Finder and rename the local folder previously used by the existing OneDrive for Business sync client (for example, OneDrive - Contoso.old).

In this portion of your migration you export email information to a file on your device. Be sure that you have enough room on your device to hold all the emails, contacts and calendar items in your mailbox.

  1. Open your Office 365 ProPlus school mailbox in Outlook and export your email, contacts, and calendar by following the steps found in Export email messages, contacts, and other items from Outlook 2016 for Mac .

After you finish the migration and are using your Office 365 Personal mailbox , your school mailbox will still be able to receive mail. To make sure that you get all email sent to your school mailbox after you migrate , you need to create a forwarding rule. The forwarding rule will send all the email to your new Office 365 Personal mailbox and then delete it from your school mailbox.

Configure the rule like this:

  • Sent to

  • To or Cc Me

  • Forward to <Office 365 Personal email address>

  • Delete

  1. In Outlook on the Tools menu click Rules...

  2. In the left pane, under Server Rules click the name of your Outlook profile.

  3. Click the plus sign to create a new custom rule.

  4. Give the rule a name, for example Forward mail from ProPlus to Personal

  5. In When a new message arrives that meets all these conditions: select Sent to and To or Cc Me

  6. In Do the following: select Forward To and type in your Office 365 Personal email address. Then select the plus sign to add another condition. Select Delete.

  7. Click OK and close the window.

  8. Click Save when you are prompted to save your changes.

The easiest way to let people who send you email know that you have a new email address is to use Out of Office message. Be sure to select these options:

  1. In Outlook on the Tools menu click Out of Office...

  2. Select Send automatic replies for account and type in your message

  3. Select Also send replies to senders outside my organization and type in your message.

  4. Select Send to all external senders

  5. Click OK

  6. Quit Outlook.

Now that you have all your email, contacts and calendar items in an Outlook .olm file and a backup folder of your school OneDrive for Business folders, you can prepare your computer for the new Office 365 Personal applications and services.

  1. Remove allOffice 365 ProPlus apps from your computer by following the steps in Uninstall Office 2016 for Mac

  2. Restart your computer.

The new OneDrive sync client replaces theOneDrive and OneDrive for Business clients and lets you add a personal account and a business account. In this step, you will install the new OneDrive sync client and connect it to your Office 365 Personal account. If you have shared folders in your school Office 365 ProPlusOneDrive and there is the possibility that they have been updated by someone after you synchronized and renamed your school Office 365 ProPlusOneDrive folder in Step 2: Clean up the local folder from the existing OneDrive_for_Business client and uninstall OneDrive_for_Business, you can connect to both accounts and synchronize current versions of your files.

  1. Install the new OneDrive for Business Next Generation Sync Client on your Mac by following the installation steps in Get started with the OneDrive for Business Next Generation Sync Client on Mac OS X through Method 1: If you have no accounts signed in to OneDrive. Login with your new Office 365 Personal account.

  2. In Finder copy and paste the contents of your school Office 365 ProPlus folder into your Office 365 PersonalOneDrive folder structure.

You need to re-install the Microsoft Office applications that come with your Office 365 Personal subscription.

  1. Install Office 2016 on your Mac by following the steps in: Install Office on your PC or Mac.

The last step in your migration from your school provided Office 365 ProPlus account to your own Office 365 Personal is to configure an Outlook 2016 profile and then import your email, contacts and calendar items from the .pst file you created in Step 3: Export your school mailbox

  1. Delete your Office 365 ProPlus email profile by following the steps in: Manage profiles in Outlook 2016 for Mac

  2. Create your Office 365 Personal profile by following the steps in: Manage profiles in Outlook 2016 for Mac

  3. Import your Office 365 ProPlus email, contacts and calendar items from the .olm file you created in Step 3: Export your school mailbox by following the steps in: Import a .olm file from Outlook for Mac

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