Manage your call settings in Teams

Manage your call settings in Teams

To change your settings, select your profile picture at the top of Teams, then Settings. There are a few different places with call settings: General, Devices, and Calls

Note: If you don't see Calls Calls button on the left side of Teams, talk to your IT Admin.

General settings

In the General section, you can:

  • Add and remove delegates who can make and receive calls on your behalf.

  • Select either Microsoft Teams or Skype for Business as your default calling app. Preferred calling app - Teams or Skype

Device settings

In the Devices section, you can:

  • Select the mic, speaker, and camera you want Teams to use for calls and meetings.

  • Make a test call.


  • Test call is only available in English for now. Additional languages are coming soon.

  • Your test recording will be deleted immediately after the call and will not be retained or used by Microsoft.

Call settings

In the Calls section, you can:

  • Set your call answering rules, including call forwarding (choose Calls don’t ring me) and simultaneous ring (choose Calls ring me and select others under Also ring).

  • Change your voicemail greeting.

  • Choose ringtones for your calls, forwarded gals, and delegated calls.

  • Turn on Text Telephone (TTY). 

  • Block calls with no caller ID.

  • Manage your blocked numbers.

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