Let people reset their own passwords in Office 365

As the Office 365 admin, you can let people use the self-service password reset tool so you don't have to reset passwords for them. Here's how you turn on self-service password reset.

  1. Sign in to Office 365.

  2. Go to the Office 365 admin center.

  3. Choose Settings > Security & privacy.

  4. Choose the link for the Azure AD admin center.

    Choose the link to go to the Azure admin center.

  5. The Azure page will be auto-populated with some of your information. Verify that it's correct, and then choose Next. Verify your phone number and choose Next again.

    Confirm your information is correct, and then choose Next.

  6. Once the Sign up button is active, click it.

    In a few minutes Microsoft Azure Accounts Team will send you an email titled "Your Azure subscription is ready." There's no charge for your subscription for self-service password reset.

    This is what the email from the Azure Accounts Team looks like.

  7. Send your users the following link so they can enter their alternate contact info: http://go.microsoft.com/fwlink/p/?LinkId=524980. They need to enter their contact information before they can use self-service password reset.

See Also

Set a user's password expiration policy

Set an individual user's password to never expire

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