Install Skype for Business Online

Skype for Business is part of the Office 365 suite of products. You can buy it as part of Office 365, or buy it as a standalone product as Skype for Business Online Plan.

To install Skype for Business, you need to sign in to Office 365 first. Here's how you do that:

  1. Locate your Office 365 user ID. You received an email from the Microsoft Online Services Team that contains your Office 365 user ID. It looks something like this:

    An example of the welcome email you received after you signed up for Skype for Business Online. It contains your Office 365 user id.

  2. Go to https://portal.office.com/ and enter your Office 365 user ID and password. After you sign in, you'll see Office 365 admin center:

    An example of what the Office 365 admin center looks like when you have a Skype for Business Online Plan.

  3. On the right side of the page, under admin shortcuts, choose Download software.

    Choose Download software.

  4. Choose Install.

    Choose Install to install Skype for Business Online.

  5. At the bottom of your screen, choose Save as to download the setupskypeforbusinessentryretail.exe file to your computer.

    Choose Save as to save the app to your computer.

    Important: Note where you saved the setupskypeforbusinessentryretail.exe file on your computer. If Skype for Business stops during setup, this is where you go to re-run it.

  6. After the setupskypeforbusinessentryretail.exe file has downloaded, choose Run.

    Choose Run to start the setup wizard.

    The Office installer starts, and displays a message that it's installing Office. However, it's only installing Skype for Business. It is not installing all of Office.

    The Office installer looks like it's installing Office but it's only installing Skype for Business.

  7. When the Office installer is finished, it displays a message that Office was installed on your computer. However, only Skype for Business was installed. Choose Close.

  8. Launch Skype for Business. At the First things first box, if you accept the licensing agreement, choose Accept.

You can install Skype for Business on up to 5 PCs. To install Skype for Business on another PC:

  1. Log on to your next PC.

  2. Sign in to Office 365 at https://portal.office.com/.

  3. Repeat the steps listed in the above procedure to download and install Skype for Business.

Sign in for the first time

  1. At the Skype for Business sign in page, enter your Office 365 user ID and password, and then choose Sign in.

    For example, if you use jakob@contoso.com to sign in to Office 365, that's what you'll enter to sign in to Skype for Business.

    Sign in with your Facebook account or choose Create an account.

  2. Enter your password for Office 365.

  3. At the next page, if you want to save your password for signing in next time, choose Yes.

    Choose Yes to save your password so you can log on automatically next time.

  4. At the Help Make Skype for Business Better box, choose whether to allow us to collect error logs and device configuration info.

Congratulations! Now you're ready to get started using Skype for Business for IM and online meetings.

Were these steps helpful? Please leave us a comment.

The Skype for Business Online Plan includes online services and the Skype for Business Basic app. You're going to install the app on your PC.

  1. Locate your Office 365 user ID. When your admin added to you to the Skype for Business Online Plan, you received an email from the Microsoft Online Services Team that contains your Office 365 user ID. It looks something like this:

    An example of the welcome email you received after you signed up for Skype for Business Online. It contains your Office 365 user id.

  2. Go to https://portal.office.com/ and enter your Office 365 user ID and password. After you sign in, you'll see a page like this:

    An image of the installation page you'll see if you have the Skype for Business Online Plan

  3. At the bottom of your screen, choose Save as to download the setupskypeforbusinessentryretail.exe file to your computer.

    Choose Save as to save the app to your computer.

    Important: Note where you saved the setupskypeforbusinessentryretail.exe file on your computer. If Skype for Business stops during setup, this is where you go to re-run it.

  4. After the setupskypeforbusinessentryretail.exe file has downloaded, choose Run.

    Choose Run to start the setup wizard.

    The Office installer starts, and displays a message that it's installing Office. However, it's only installing Skype for Business. It is not installing all of Office.

    The Office installer looks like it's installing Office but it's only installing Skype for Business.

  5. When the Office installer is finished, it displays a message that Office was installed on your computer. However, only Skype for Business was installed. Choose Close.

  6. Launch Skype for Business. At the First things first box, if you accept the licensing agreement, choose Accept.

You can install Skype for Business on up to 5 PCs. To install Skype for Business on another PC:

  1. Log on to your next PC.

  2. Sign in to Office 365 at https://portal.office.com/.

  3. Repeat the steps listed in the above procedure to download and install Skype for Business.

Sign in for the first time

  1. At the Skype for Business sign in page, enter your Office 365 user ID and password, and then choose Sign in.

    For example, if you use jakob@contoso.com to sign in to Office 365, that's what you'll enter to sign in to Skype for Business.

    Sign in with your Facebook account or choose Create an account.

  2. Enter your password for Office 365.

  3. At the next page, if you want to save your password for signing in next time, choose Yes.

    Choose Yes to save your password so you can log on automatically next time.

  4. At the Help Make Skype for Business Better box, choose whether to allow us to collect error logs and device configuration info.

Congratulations! Now you're ready to get started using Skype for Business for IM and online meetings.

Were these steps helpful? Please leave us a comment.

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