I cannot change my password to gain access to a shared Business Contact Manager database on a remote computer


When using Business Contact Manager for Outlook, you try to access a shared database on a remote computer, and you are asked to change your password. When you enter your password, you receive a message saying:

Cannot change your password on computer computername. For information about possible causes, click Help.

where computername is the name of the computer where the Business Contact Manager database is located.


For possible causes and resolutions, see the following table.



You have mistyped your password.

Retype your password correctly.

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