Get started using VoiceOver with Outlook for iOS

Use Outlook for iOS to connect to email accounts from different providers and then access all your email and calendar events from Outlook on your iPhone or iPad.

Notes: 

  • To access Outlook Online with iOS, you must install and use the Outlook app from the App store .
  • The keyboard shortcuts and navigation in the Outlook app may differ from those in the Outlook Online product.

In this topic

Start the Outlook app for the first time

The first time you start the Outlook app, a startup screen appears. The first step for using the app is to add an email account.

  1. Slide your finger down until you hear “Get Started button” and then double-tap.

  2. On the next screen, slide down until you hear “Your name@provider.com,” and then double-tap.

  3. Type the address of the email account that you want to access through the Outlook app, and then slide your finger down to the Add Account button. Double-tap.

  4. Sign-in, if prompted, and follow the instructions to finish adding the email account.

Tip: You can add more than one email account and you can also add storage accounts, such as OneDrive or Dropbox.

Start the Outlook app and sign in

Once you’ve added your first email account, you can use the Outlook app at any time.

  1. Open the Outlook app.

  2. If prompted, sign in to your email account. Depending upon the email service, you may hear different instructions.

  3. 3. If you have more than one account, the default account opens. To switch to a different account, move the focus to the Show Navigation Pane button, in the upper-left corner of the screen. Double-tap.

Discover the Outlook app interface

When you start the Outlook app, your email Inbox opens. The top line of the Inbox includes the Show Navigation Pane button and the Search button on the left side, the heading “Inbox” in the middle, and the Compose button on the right side. Below that is a line of email filters, and below that is a vertical list of emails.

At the bottom of the screen, the Outlook app ribbon always appears. Use the tabs to navigate to different areas:

  • Mail goes to the Inbox.

  • Calendar goes to the Calendar view.

  • Files lets you browse files, including on OneDrive.

  • People goes to the People view, which shows your contacts.

  • Settings displays Outlook app settings you can change.

Add accounts to the Outlook app

You can add email accounts from Office 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), Outlook.com (including Hotmail, Live, and MSN), IMAP, Gmail, iCloud, and Yahoo! Mail.

You can also add storage accounts from providers including Microsoft OneDrive, Dropbox, Box, OneDrive for Business, and Google Drive. After you add the account, files from this storage account will appear in the Files list in the Outlook app and can be accessed through it.

  1. Move the focus to Settings in the ribbon at the bottom of the screen, and then double-tap.

  2. Slide your finger down until you hear “Add Account button,” and then double-tap.

  3. By default, Add Email Account is highlighted.

    • To add an email account, with focus on the Add Email Account button, double-tap. The focus is in the Add email account text box. Type the email address that you want to add, and then slide your finger down until you hear “Add Account button.” Double-tap. To finish adding the account, follow the instructions you hear.

    • To add a storage account, such as OneDrive or Dropbox, with the focus on the Add Storage Account button, double-tap. A list of storage providers appears. To hear the names, flick right or slide your finger on the screen. When you hear the provider you want to add, double-tap. To sign in and add the storage account, follow the instructions you hear.

Change your Outlook settings

To change app settings, move the focus to the Settings tab in the ribbon at the bottom of the screen. Double-tap. The Settings screen appears. Swipe right to move down through the settings and swipe left to move up through them. To open the setting you just heard, double-tap.

The first option is Help & Feedback. Select it to hear help topics, contact customer support or provide your feedback to Microsoft.

Below that, there is an Accounts heading followed by the list of email accounts you’ve added to the app. You can access any of the accounts through the Microsoft Outlook app. To add a new email account, slide your finger until you hear “Add Account,” and then double-tap.

Underneath your accounts list, there’s a Mail heading followed by settings related to email, and then a Calendar heading with settings for the calendar section of the app. Under the More heading, you can invite others to use the Outlook app or discover additional Microsoft apps for iOS.

Set Mail options

You can set Mail options by double-tapping any of these buttons:

  • Notifications. Change things like which emails you’re notified about, the sound used for notifications, and so on.

  • Default. Set the default email account that the Outlook app uses.

  • Signature. Set up signatures for different email accounts.

  • Swipe Options. Change what actions the Outlook app takes for right and left swipe.

  • Focused Inbox. Turn Focused Inbox on or off. By default, it’s on, causing Outlook to intelligently place the highest priority emails in the Focus list of your Inbox.

  • Organized Mail by Thread. Turn this option on or off. When it’s turned on, Outlook organizes your messages by subject thread.

  • Badge Count. Select whether Outlooks shows the unread mail only for your Focused Inbox or for all emails.

On each Settings page, slide down to hear options and then follow the instructions for each control to change its setting. When you’re done changing settings on a page, move the focus to the Back button in the upper-left corner, and then double-tap. Repeat as needed to return to the Settings page.

Set Calendar options

You can any of these buttons to set Calendar options, by double-tapping the button: Notifications button. Change things like the default notification period for events, the sound used for notifications, and so on.

  • Notifications button. Change things like the default notification period for events, the sound used for notifications, and so on.

  • Default. Specify the calendar to display by default.

  • Week Start. Specify which day to use as the start of the week in the Calendar.

  • Calendar Apps. Connect other calendar apps so their events show up in the Outlook app. When you select this button, a list of available calendar apps, such as Evernote or Facebook, appears. To hear them, slide down or flick right. To add an app, slide or flick to the right until you hear “Connect,” and then double-tap. To connect the app, follow the instructions.

On each Settings page, slide down to hear options and then follow the instructions for each control to change its setting. When you’re done changing settings on a page, move the focus to the Back button in the upper-left corner, and then double-tap. Repeat as needed to return to the Settings page.

Do more tasks with the Outlook app and a screen reader

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or have questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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