Get phone numbers for Skype for Business Online

This will help you find the right steps that you need to do when managing phone numbers for your organization. If you have a phone number request choose the country/region below to find out how you need to do it.

Note: Click here to see if the PSTN services are available in your country.

You should also know that there are different kinds of phone numbers that are used when you are getting or transferring phone numbers in Skype for Business Online.

Note: Only available to preview customers and early adopters. See Skype Preview and click on Organizations to get more information.

What you want to do?

Download the correct forms and send them to us

Get new user phone numbers.

In Belgium, you can't get phone numbers for your organization using the Skype for Business admin center, you must submit a new phone number request. Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.
 

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Download the correct forms and send them to us

You need to get user numbers that aren't listed in the Skype for Business admin center.

Download one of these forms:

Fill it out and send it to us.

You need to get phone numbers transferred to us.

Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

Note: Only available to preview customers and early adopters. See Skype Preview and click on Organizations to get more information.

What you want to do?

Download the correct forms

Get new user phone numbers.

In Germany, you can't get phone numbers for your organization using the Skype for Business admin center, you must submit a new phone number request. Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Download the correct forms

Get new user phone numbers.

In Ireland, you can't get phone numbers for your organization using the Skype for Business admin center, you must submit a new phone number request. Download the Get new phone numbers in Ireland (en-US) form, fill it out and send it to us.

You need to get phone numbers transferred to us.

Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Download the correct forms

Get new user phone numbers.

Download one of these forms:

Fill it out and send it to us.

You need to get phone numbers transferred to us.

Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Download the correct forms

You need to get user numbers that aren't listed in the Skype for Business admin center.

Download one of these forms:

Fill it out and send it to us.

You need to get phone numbers transferred to us.

Download the Letter of Authorization (LOA) for Spain form, fill it out and send it to us

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Download the correct forms

You need to get user numbers that aren't listed in the Skype for Business admin center.

Download the New phone numbers for the U.K. (Geographic numbers) form, fill it out and send it to us.

You need to get phone numbers transferred to us.

Download one of these forms:

Fill it out and send it to us.

You need to publish/unpublish phone number(s) in the national phone directory.

Send us the list of phone numbers you want to publish/unpublish.

You need to change a user's number to a service number.

Send us the list of user numbers you want to convert to service numbers.

What you want to do?

Do these steps and download the correct forms

You need to get user numbers that aren't listed in the Skype for Business admin center.

Download the New phone numbers for the U.S. form, fill it out and send it to us.

You need to get phone numbers transferred to us.

Download one of these forms:

Note: If you are trying to get more than 999 subscriber or user phone numbers you will need to fill out a Letter of Authorization (LOA) and send it to us. See, Transfer phone numbers to Skype for Business Online for more information.

Fill it out and send it to us.

You need to change a user's number to a service number.

Send us your PIN and the list of user numbers you want to convert to service numbers. To set up a PIN, go here.

You need to transfer numbers from one Office 365 organization to another.

Send us the list of user (subscriber) phone numbers you want to transfer along with the PIN of the source organization where you want to transfer the numbers from. To set up a PIN, go here.

Downloads for phone number management forms

Related Topics

Emergency calling terms and conditions
Skype for Business Online PSTN services use terms

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