Frequently Asked Questions about the OneNote Class Notebook app

What are OneNote Class Notebooks?

The OneNote Class Notebook app lets a teacher quickly set up a personal workspace for every student, a content library for handouts, and a collaboration space for lessons and creative activities, all within one powerful notebook.

With OneNote Class Notebooks, teachers can easily add students to a shared notebook to allow for differentiated instruction, content delivery, and a collaborative digital space. Students can work together while teachers provide real-time feedback.

To learn more, go to the OneNote In Education site.

For Help and Support, visit the OneNote Class Notebook Troubleshooting page or mail classnbk@microsoft.com.

What Office 365 plans are required to install the OneNote Class Notebook?

In order to have access to the OneNote Class Notebook and OneNote Staff Notebook apps, a teacher must have either the free Office 365 Education or their institution must have an Office 365 Education plan with SharePoint and OneDrive for Business. The OneNote Class Notebook and OneNote Staff Notebook will be available by default in the App Launcher for any user with a faculty license assigned to them.

I’m a teacher and I'm new to the Class Notebook app. How do I...

I’ve used the Class Notebook app before. What has changed?

We're providing customers with an easier way to create and access Class Notebooks. Teachers can now create notebooks in their OneDrive for Business without needing their IT admins to install the SharePoint app. To access the app:

Check out our Release Notes for the latest updates about Class Notebook features. 

Why do students see Class Notebook in their App launcher/My apps?

The students may accidentally have been assigned the Faculty (Teacher) license of Office 365 Education. Please contact your IT admin to assign them the appropriate license.

What languages does the Class Notebook app support?

You can see the previous language expansion blog post and see the list of languages in the app in the SharePoint Store.

What browsers can be used

Internet Explorer 10 and 11, Chrome, Firefox, Safari and Opera.

Where can I learn more?

Visit onenoteineducation.com to access animated walkthroughs of the app as well as tips and tricks.

Here's an interactive guide specifically about getting started with the OneNote Class Notebook.

Check out our Education Self Help page for articles about using Office products like Class Notebook for Educators. 

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