Excel 2016 for Mac 64-bit crashes when trying to retrieve data from ODBC databases

Last updated: August 2016


When retrieving data via Data > Get External Data > From Database from an external database that uses a 32-Bit ODBC driver, Excel 2016 for Mac 64-bit (version 15.25 or later) crashes.

Status: Fixed

This is a known compatibility issue. Please visit these articles ODBC drivers that are compatible with Excel for Mac or Excel 2016 for Mac crashes when clicking from Database and install a driver that includes 64-bit support.

Have a feature request?

Lightbulb - Idea

We love reading your suggestions on new features and feedback about how you use our products! Share your thoughts on the Excel UserVoice site. We’re listening.

See Also

Error message and Add-in Compatibility after upgrading to Office for Mac 64-bit Office

KB 3187505: Office 2016 for Mac 64-bit Upgrade

Office 2016 for Mac upgrade to 64-bit

Mac Office and the Transition to 64-bit

Fixes or workarounds for recent issues in Excel for Mac

Was this information helpful?

Great! Any other feedback?

How can we improve it?

Thank you for your feedback!